Welcome to the Syncplicity Authorized
The Syncplicity Reseller Program is a great way to expand your portfolio of products and services and offer new or existing customers an enhanced file sync, sharing and collaboration solution.
Opportunity in the Cloud
Syncplicity Business Edition provides customers an easy to implement, cost-effective online file management solution that leverages cloud computing to provide anywhere access to all files, to ensure files are never lost through automated back-up to the cloud, and to allow easy collaboration through features such as one-click file sharing and complete versioning. Customers can be live on Syncplicity within minutes, and fully productive within hours. As a leader in cloud-based file management, synchronization, back-up and collaboration solutions, Syncplicity has experienced strong growth. Syncplicity is deployed at more than 30,000 businesses worldwide!
Syncplicity is a SaaS solution, allowing you as an IT solution provider to deploy a cloud-based service that delivers real value to your customers quickly, while providing a recurring revenue opportunity to you. Business Edition is a turn-key solution that can work with or replace existing file servers and infrastructure, depending on your customers’ needs, allowing you to easily deploy it in any type of environment. Remote administration and support through a web console is built into the product.
And as a Syncplicity authorized reseller, you have an opportunity to bring this revolutionary file management solution to your customers.
What types of businesses can use Syncplicity?
Short answer — all businesses. Syncplicity's business customers are from virtually all vertical markets, ranging from financial services, technology, manufacturing, and services-based companies to non-profit organizations, government entities and educational institutions. Half of our business is outside of North America. We serve companies of all sizes, from small businesses to large, geographically dispersed organizations with thousands of employees. Business Edition can scale seamlessly to any number of users, computers, files, file types, and to any amount of storage, while also easily supporting deployments with as few as 3 users.
The comprehensiveness of our product, our unique IT Administrative Console, enterprise-level security, cost-effectiveness and ease of use are all cited by customers as key reasons for choosing Syncplicity.
What do you get as a Syncplicity Reseller?
Our Syncplicity Authorized Reseller Program is designed to help you successfully sell Syncplicity to your customer base and ensure high customer satisfaction through the use of best practices. Our aim is that you and your customers have the most positive deployment experience possible.
- Private Reseller Console to initiate and manage customer accounts
- Sales and marketing materials and tools
- Syncplicity Business Edition Demonstration Account to support your sales efforts
- Product training and documentation
- Reseller discount off the list price of Syncplicity Business Edition
- Brand association and logo branding
- Reseller support
- Online or telephone front-line customer support for your customers and you
What is your role as a Syncplicity Reseller?
Once your application has been approved, you will be responsible for finding, building and maintaining customer relationships. As the trusted service provider to your customer, you maintain and manage that relationship. There are no minimum sales requirements.
Your role as a reseller includes:
- Prospecting and Sales: You will find and sell to customers. You may initiate a free 30-day trial for your prospects for up to 25 users to demonstrate the value of a Syncplicity or you may go directly to ordering paid subscriptions.
- Creating Customer Accounts: You will initiate new orders through your Reseller Console, either by converting a free trial to a paid subscription or by initiating a new order.
- Deployment Support: Some resellers provide deployment support, such as onsite or webinar training, initial data synchronization, data migration or other roll-out services. If the customer has outsourced the IT function to you, our unique remote administration console gives you the tools you need to provide ongoing administration of Syncplicity remotely.
- Maintaining the Customer Billing Relationship: You will handle all aspects of billing and collection with your customer. Syncplicity’s billing relationship is only with you as our reseller.
Are you a good fit for the Syncplicity Reseller Program?
Resellers with a variety of business models and customer bases can be successful in this program. Companies who are bringing the SaaS model to their customers are an ideal fit. Syncplicity Business Edition is designed for simple, drop-in deployments without requiring expensive set-up, technology migration, or retraining. Resellers can use Syncplicity to augment existing on-premise solutions, complement other SaaS solutions being deployed such as Google Apps, or replace existing costly and complex file management solutions. Resellers who want to grow their business and build a recurring revenue model with SaaS solutions are a great fit for Syncplicity.
How secure is Syncplicity?
Syncplicity delivers a highly secure and dependable file management platform built to meet the requirements of enterprises. Ensuring customer data is safe and available is of the utmost importance. Syncplicity’s service is built upon many years of experience and uses multiple levels of defense-in-depth to ensure the highest levels of end-to-end confidentiality of customer data. Syncplicity’s security is state-of-the-art with SAS70 Type II audited data centers, separate data centers separating stored data from encryption keys and authentication and military-grade AES-256 encryption for all data transmitted and "at rest." Data is stored in quadruplicate across three geographically dispersed data centers to deliver 99.9999999% durability of data.
How Do I Sign Up?
Apply online today using our online reseller application form. Applications will be reviewed within one week of sign up. If you have any questions feel free to contact us at firstname.lastname@example.org.
How do I make money as a Syncplicity Reseller?
The shift of many customers to SaaS solutions means a new revenue opportunity for you as a solution provider. Syncplicity provides you with a discount off the list price of Business Edition, off both initial orders and renewing subscriptions. As you continue to renew your customers’ subscriptions, you build a new and growing recurring revenue stream.
Businesses of all sizes can benefit from Syncplicity and the market opportunity is broad. The average sales cycle is 30 days, which is the time of the free trial, so opportunities can be quickly created as value is easily demonstrated to your customers.
Though Syncplicity is easy to deploy and use, there is an opportunity for resellers to provide implementation and ongoing services offerings such as training, initial data synchronization and migration, user onboarding and policy set-up, IT console settings management, and remote IT helpdesk.
Are there any application, training, certification or other fees to join the Reseller Program?
There are no fees associated with joining the Syncplicity Reseller Program.
Is there a minimum annual sales requirement in the Reseller Program?
There is no minimum sales requirement to maintain your status as an Authorized Reseller.
What can Syncplicity do for my customers?
Syncplicity is the premier file management, synchronization, back-up and collaboration SaaS solution for business. By syncing and managing files and documents across a multitude of computers, devices, and cloud applications, Business Edition removes the complexity of file management to reduce customer IT costs, speed up collaboration, and increase security. Syncplicity backs up files in the cloud, allowing for easy storage and retrieval. Synced files are tracked in one easy-to-use interface that lets users see when files were last changed and by whom.
The Syncplicity IT management console also offers unique reporting and administrative tools, giving companies the ability to protect users from data loss, ensure that users have access to their files from anywhere, set file management policies to secure sensitive data and easily add, configure and support multiple users. In addition to Macs, PCs and mobile, Syncplicity supports file servers, Google Apps, Google Docs and other online file stores.
How long does it take to get started as a Syncplicity Reseller?
Your online application will be processed within 5 business days. Our resellers generally initiate their first free trials and demonstrations for customers within a week of signing up and have achieved their first customer orders and implementations within a month of joining the program.
Am I responsible for front-line support?
Syncplicity offers front-line support to all customers. Online support comes with the product, and telephone support may also be purchased. We do not require resellers to be involved in customer support, but at your option you may elect to make yourself a part of this process as an additional value-added service for your customers.