November 9, 2018
7 strategic guidelines for an effective EFSS solution
Over time, Enterprise File Sync and Share (EFSS) solutions have developed into dominant platforms. These solutions help to drive business operations and innovation to the next level.
Nowadays, the words cloud, Dropbox and OneDrive, are synonymous terms within our daily vernacular. Yet, it’s important to note that these platforms are not always a great combination for your business. Why? Simply put, today businesses need a more secure, modern experience to bring about strong digital transformation.
Staying in the past is a bad idea for a business that still utilizes these platforms, “security issues or regulatory requirements” must be a real concern. It’s important to note that having certain criteria in place for a modern EFSS solution, what Gartner now calls “CCP,” is necessary to make an educated decision for a modern digital workplace.
Seven criteria for a modern CCP solution
1. User Experience
Let’s start with the basics! Design is the key to a great user experience. It must be undetectable for a smooth CCP solution. Deficient design factors slow down work progress and impede the bottom line. You will always run into hassles when your workers don’t have quick access to a reliable solution. Workers tend to veer off course and fall back on handy crutches such as the cloud, etc. These days, organizations still require remote workers to access documents through a VPN—bad idea! If you want to be fully protected, it’s important that they access files through an app that lets them stream and share content without having to log on, download or e-mail files.
These implementations promote a modern way to deliver a secure digital transformation experience.
The General Data Privacy Regulation (GDPR) is causing many businesses headaches because of the confusion around the new laws. You can spend all day trying to figure out the maze.
Bottom-line takeaway: “Companies based outside the EU must comply if they do business with even one business or individual inside the EU. Penalties are steep if not followed.”
To avoid these penalties, businesses need “data sovereignty.” This is the “idea that content is subject to governance according to the law of where it is stored.”
The good news is that Axway’s Syncplicity[JM2] supports data sovereignty. The Syncplicity solution provides “built-in location control that gives customers the choice of where their data is stored.” This helps with governance controls. Note that “zero content knowledge is a mandatory requirement for a GDPR-compliant CCP solution.” This simply means that a vendor “encrypts customers’ files so they can be read ONLY by the customer.”
To meet GDPR requirements, companies must have a solution in place that supports which data can be accessed and shared—end of story. Many EU-based companies usually have their data on site. This allows them to keep private data within the EU.
Ransomware is no joke! Back in the day, ransomware was an easy way for small-time crooks to steal information. They have now become savvier (sadly) and are now a serious threat to organizations that are not protected. Ransomware doesn’t take your data. They go one step further and they encrypt it. This means the owner cannot use it. This is a disaster all around if you’re not protected.
A company-wide CCP solution helps to get rid of ransomware threats. Note, no option can stop ransomware all together, but it helps to make the attack irrelevant and mitigate the loss for your company. “Syncplicity aids in ransomware mitigation across industries.”
With a CCP solution in place, you can replicate and restore files back to where they started in the first place. This solution supports quicker retrieval times, as well as reducing costs and lost income.
4. Cloud vendor lock-in
What is a cloud vendor lock-in? This happens when “a company that has moved part of its business to the cloud and now they can’t move out because migration will be too painful.”
A company should only consider CCP solutions that are “decoupled from storage choice.” A good example is the GDPR. Companies that used US data centers are now required to have their data stored in the region that they are based.
5. External sharing
External sharing is a big concern if you’re not protected at the highest level. Compliance and security certainly are important factors, but they are not the only ones for a better solution. Usability must be well-maintained for users on both sides of the coin. Companies that share files with other partners need to look for four features to be protected:
• Security and user-friendly external sharing capabilities
• Zero costs for external sharing
• Control levels of trust
• Rights management and DLP controls that prevent content from being shared accidentally
This helps to enable a much smoother CCP solution.
6. Machine collaboration
It’s a fact of life that automation is here to stay. Just go to the corner pharmacy and you end up checking and paying for your own items. Gone are the days of a human doing the work for you in most cases. Companies need to be able to work with automated apps to compete. This is simply a fact of life. This requires a CCP solution that works—and works well.
A company can only work efficiently when automation works in tandem with content collaboration. Syncplicity has improved “operation efficiency, as well as the customer experience, improved utilization, being mobile within existing systems, external sharing which is added to the existing systems, cloud-based distribution capabilities added to existing systems.” All these points help to bring about a smooth CCP solution.
7. Customer success
To have smooth customer success, you need to have the users and IT teams on board. The IT teams will need help understanding the CCP solutions features and what their full agenda is for a smooth transition. At that time, the system is ready for deployment and configuration.
Thanks to Syncplicity, IT-readiness is available to set up security and administrative controls. Further, Syncplicity drives adoption by delivering guidance and support.
The result is you need user adoption for a positive outcome. To have a real digital transformation all around, companies with regulatory, security and supply chain concerns require a CCP solution that works from the ground up.
Be sure to choose a solution that is designed to leverage technology and not hinder it. These are the ideal foundational steps that you need to have in place to bring about a smooth transition.
Read our White Pape rto learn more about the CCP solution.
November 5, 2018 | by Kristie Conner
Secure File Sharing & Content Collaboration for Users, IT and Security
In the recent research study conducted by Ponemon Institute, Ponemon surveyed over a thousand IT and security practitioners in North America, United Kingdom, Germany and France with the purpose of understanding file sharing and content collaboration practices in organizations and what practices they were taking and should be taking to secure data without impeding the flow of information. This has turned into the research report “Secure File Sharing & Content Collaboration for Users, IT and Security” which is a look into how 1,371 IT and Security leaders balancing the needs of users, security and managing unstructured data to meet corporate objectives.
While organizations feel that having a solution for accessing and sharing files securely, what is known in the market as content collaboration platforms, is essential for employee productivity, it was also clear that there are still concerns related to security. What was interesting is that the need for strict security is challenging digital transformation.
Seventy percent of respondents feel that digital transformation is being challenged by the need for strict security safeguards to protect the sharing and the use of data that is sensitive and critical, with 60% seeing the inability to enable free flowing and sharing of information a barrier to achieving digital transformation.
There were four key themes that emerged from the research:
- Risks in the file sharing and collaboration environment
- Governance practices and technologies used to secure sensitive data
- Features that improve the file sharing and collaboration environment
- Achieving secure file sharing & content collaboration
The risks with file sharing and collaboration
According to the research 44% of employees use file sharing and content collaborationsolutions to store, edit and share content in the normal course of business. And, 63 percent of participants in this research believe it is likely that their companies had a data breach in the last two years because of insecure file sharing and content collaboration, combined with the fact only 39% percent of respondents rate their ability to keep sensitive content secure in the file sharing and collaboration environment as high.
What is at the root of the risks? One area that was identified is the amount of unstructured data within organizations. “The plethora of unstructured data makes managing the threats to sensitive information difficult,” says Dr. Larry Ponemon. On average, 53% percent of organizations’ sensitive data is unstructured and on average based on the research results companies have 3 PB of unstructured data.
To compound the situation unstructured data is stored in multiple repositories, the most persistent is email with 23.4%, followed by data stored in shared network drives and now there is the addition of cloud-based file sharing services like Box and Dropbox. Having unstructured data distributed across the enterprise in various silos makes it challenging for organizations to not only have visibility and control, but to ensure policies are in place across all channels ensuring governance.
The data from the survey aligns to what we’ve been seeing for the last several years at Syncplicity. Organizations are struggling to manage the increasing amounts of unstructured data across different silos – as highlighted by the research and providing a way to manage and secure all the unstructured data while giving end-users easy, seamless access. Our most public success of around this is Siemens and their innovative approach to modernizing their infrastructure to power a digital workplace – that is secure and provides users with easy access to enterprise files.
Governance Practices and technologies used to secure sensitive content
The report highlights that respondents are aware of the threats to their sensitive information but admit their governance practices and technologies should be more effective. One way to keep their sensitive content safe is classifying the level of security by various attributes such as data usage; 62% of respondents highlighted data usage followed by location of users.
One way identified by the research for securing sensitive content is controlling access and training users, however, only 42% control access and only 33% of responders train users. There is a lot of opportunity here for companies to improve governance practices by using technologies like granular group-based policies for easily establishing rules for access and sharing, while also training users on best practices and how to use the technologies, with 44% of respondents are going to invest in more user training, while a step in the right direction, training users might be one of the best ways to protect a company’s assets.
One of the benefits we offer our customers is our global Customer Success Team, who can help your organization train users on how to use Syncplicity for securely sharing files and folders – how to leverage password protection and other tools that empower your users to be secure corporate citizens.
Features that improve security around file sharing and collaboration
While security is obviously a top priority, the respondents still want flexibility for their users. Which is a positive because if users enjoy their corporate solution – it makes it a lot easier to convince them to use it. A few features that these IT and security leaders identified as important, 70% agreed that the ability to securely collaborate with colleagues both inside and outside the organization and 65% cited the ability to recover previous versions files immediately.
When it comes to providing control and security, Syncplicity offers organizations options based on their unique objectives. But, one thing that sets us apart in the market is the hybrid-cloud, we give organizations the ability to keep files on-premises for maximum control, while keeping other files sensitive or not in the cloud – the real critical piece is that where the files sit does not matter to the user, they always have one simple, single way to access folder and files.
In summary, what we have learned from the research is that an effective file sharing and content collaboration platform is a balance between security and user convenience. Please join us on November 7th to get more insight from Dr. Larry Ponemon on the findings from the research report.
Register for the webinar in Europe: Click Here
Register for the webinar in the US: Click here
October 25, 2018
Knock down barriers to content collaboration in health care
Nowadays, value-based health care requires more help to ensure that the right follow-up takes place. What hospitals have discovered is that content collaborationin health care is indeed a challenge. The big questions are: How do health care practitioners enable an easy flow of content collaboration, as well as protect their data?
Many things come into play. Thanks to the informative Webinar:Knock Down Barriers to Content Collaboration in health care, Ruby Raley, Vice President of Healthcare Solutions at Axway and Vivek Mody, Vice President for Content Collaboration Platform, Axway Syncplicity were able to answer these questions.
Digital transformation is occurring
Ruby stated that “digital transformation is occurring; Digitalization of records, workflows, services, etc., have risen in costs of about 18% in the U.S. alone. This is approaching 18% of the country’s GDP (government policy driving value approach.)”
Furthermore, there’s a “data explosion. Rapid digitalization of health data is driving 50 X projected data growth from 2012 to 2020. Also, there are many technology shifts: The smartphone adoption will reach 80% in the developed world by 2020.”
Demand is high for health care data exchange
Health care has many dilemmas to face. Let’s start with the fact that the health care industry has the largest number of data breaches of all industries. $480 per record from $380 last year. Let’s ask ourselves, “what will it be in 2020?” Sadly, the global average cost of a data breach is up 6.4% over last year.
To add fuel to this fire, e-mail and phishing breaches have become a real challenge across the board in health care. Systems are being frozen and basically held for ransom. Hospitals are even paying money to ransomware to get their server back. This must stop!
According to Doug Brown, Managing Partner of Black Book Research, “we’re stuck. In 2018, 57% hospitals are reporting that network physician’s practices operating on assorted EHRs report that they continue to lack the financial and technical expertise to adopt complex interoperability which is compulsory to attain higher reimbursements built into value-based initiatives by both public and private payers.”
To succeed, collaboration must get better, faster, cheaper. And without a doubt, it must be secure and controlled. Currently, hospitals feel they struggle with sharing data with health care plans and providers. They don’t have a good way to get what we need when we need it. Further, they can’t afford complex decisions. You’re stuck waiting for information. It’s important to make sure your information is shared securely.
Despite all IT investments and digital transformation, collaboration is still a problem, health care needs to be secure and controlled.
Content collaboration: Syncplicity solution to the rescue!
Thanks to the Axway Syncplicitysolution, you’re able to “knock down these content collaboration barriers in health care.” Syncplicity brings a new and innovative approach to the table to give clinicians the power to exchange content in an easy and rapid way.
Vivek Mody stated, “this product has the things that you need.” When you think of the kind of documents and supporting patient care information that you have, how do you securely protect the information?”
Vivek said that “what we are seeing is on-demand need to share content. With Axway Syncplicity, we can help your organization.”
The great part about Syncplicity is that it helps to make sure content collaboration is seamless. This involves innovative user experience, IT modernization, as well as data protection and security.
Content collaboration platforms and file-sharing solutions are designed to promote file sharing, collaboration and mobility. Without a great user experience and ease of use, why modernize? “Syncplicity in a single pane of glass gives users a consumer-grade solution designed for security-conscious organizations to easily share and collaborate on secure documents.” Easy secure file sharing internally, as well as externally.
Easy access to your information
For health care coordinators and practitioners to work efficiently, collaboration is necessary. You should be able to collaborate around files, pdfs, etc. Patient care information needs to be shared over a secure environment.
Health care providers and clinicians can now access their files from any device, as well as work from their mobile/tablets via Syncplicity app securely. You’re also able to modernize IT via consolidating legacy content repositories into your cloud and lower costs: public, private or on-premise.
Further with data privacy, again, you have the option of public or private cloud: what works best for you? When dealing with data, you need control over collaboration. Internal and external sharing allows you to do both while providing security for your messaging.
Lastly, what IT wants, and needs is control. With Syncplicity, you need to have visibility, so you can detect when someone is getting out of compliance.
Syncplicity helps knock down these barriers to content collaboration in healthcare so your data and content are protected. Learn more about Syncplicity here.
Watch the Webinar on demand here.
August 23, 2018 | by Kristie Conner
Magic Quadrant for Content Collaboration Platforms: Standing out from the Crowd!
In July, Gartner publishedtheir Gartner Magic Quadrant for Content Collaboration Platforms, and we were very excited, actually, super excited to be positioned as a leader. Then shortly after that publication, Gartner published the Gartner Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms” and we were named a notable vendor for a second year in a row.
What does this mean? It means that not only are we considered a leader in the Gartner Magic Quadrant, we are also considered a notable vendor for mid-size (MSE) enterprises who need the same level of security, storage choice and user experience as larger enterprises, but have a strong understanding of the mid-market and support based on their unique challenges.
The Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms” research highlights consideration for technology and service selection, such a simplified pricing, all-inclusive licensing and discounts for multi-year subscriptions. While, this is beneficial to our mid-size enterprises, we believe that it is of value for our larger enterprise customers as well. Our pricing model overall for all sizes of enterprisesis simple and all-inclusive to help customers manage their total cost of ownership.
Commitment to the Mid-Market
Axway is committed to the mid-market enterprise and, over the last 12 months, we’ve built out a team of account executives, customer success managers and a partner organization designed to focus and support the mid-market enterprise. Mid-size enterprises who value Syncplicity for file sharing and content collaborationtypically are faced with the same type of security or compliance requirements as their larger counterparts and/or have complex use cases they are solving. Syncplicity helps solve several business challenges with one solution that integrates with existing content repositories, storage solutions and technologies like Office 365. Our content collaboration solutions augment existing systems while solving business challenges like – modernizing home directories, mobile access to files, easy and secure internal and external file sharing, real-time backup – while providing enterprise-grade security and compliance.
Customer Success Team
While Syncplicity is a great solution for mid-size enterprises, what really makes Syncplicity stand out is our Customer Success Team. This is a team that is dedicated to helping our customers achieve their goals – whether it’s modernizing their home directories, real-time backup, file distribution to a mobile workforce or internal and external sharing. This team partners with our customers from proof of concept – through user adoption, engagement and helps customers assimilate new features as they are released.
Read the research and find out why Syncplicity was named a notable vendorfor the second year in a row!
July 24, 2018 | by Kristie Conner
Feeling Super! Proud to be named a Leader in the Gartner Magic Quadrant for Content Collaboration
We are beyond thrilled to announce that Gartner has named Syncplicity a leader in the Magic Quadrant for Content Collaboration Platforms report, the second time under Axway and fourth time overall. The Gartner Magic Quadrant evaluates vendors in a market – based on the completeness of vision and their ability to execute. In this year’s Magic Quadrant, Syncplicity was evaluated along with 14 other vendors and recognized as a leader. In addition, Syncplicity, was also named a Notable Vendor in the Gartner Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms.’
The Market – It's Changing.
Formerly known as enterprise file synchronization and sharing (EFSS) , the category was renamed in 2017 to Content Collaboration Platforms (CCP) to align with the evolution of the offerings over the four-year period. The market is still evolving, and this year, CCP is identified as a core component of digital transformation to power the digital workplace “Content Collaboration Platforms can transform how individuals and teams work. Inside or outside the organizations, they add structure and insight when collaboration involves unstructured data.”
We have some examples of customers who early on identified CCP as a core component of their digital transformation projects. Siemens, has spoken publicly about their Smart Storage initiative that kicked off several years ago, with Syncplicity being a key component. And, over the last four years we’ve seen other customers who started with basic file sharing, expand their use cases to replace outdated home directories or their desktop backup vendors with Syncplicity. We expect, based on the research and what we are seeing with our customers, that there is going to be more expectations placed on CCP as companies pursue the broader digital workplace and digital transformation initiatives in their efforts to promote new work styles – and optimize business processes.
What does it mean – to be a leader?
To be a leader, a vendor must provide a mature offering that meets market demands and the demonstrated the vision necessary to sustain their market positions and requirements evolve. Gartner highlights, “The hallmark of Leaders is that they focus and invest in their offerings in order to lead the market and affect its overall direction.”¹ .
We take great pride in our leadership role and strive to meet the market demands while having an impact on the overall direction of the market and prioritizing our customers.
We recommend that you read the latest research from Gartner, complimentary, for insight nto the market and what to expect in 2018 and beyond.
¹ Gartner, Magic Quadrant for Content Collaboration Platforms, Monica Basso, Michael Woodbridge, Karen A. Hobert, 9 July 2018
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
July 11, 2018 | by Kristie Conner
Syncplicity + Microsoft. Work better. Together.
Enterprises today have had no shortage of options when it comes to content collaboration platforms (CCP), formerly enterprise file sync and share (ESFS). In recent years, the explosion of the cloud has increased that number dramatically as cloud-based storage and collaboration solutions saturate the market. And when it comes to cloud office solutions, there is no one company more ubiquitous in the enterprise than Microsoft. Today, eighty percent of the Fortune 500 is on the Microsoft Cloud, which means many of those companies are using Office 365 —management and collaboration platform — to the tune of over 60 million monthly active user and rising.
Microsoft Office 365 offers a lot, some would argue maybe everything a company needs – cloud productivity apps -- such as Word, Excel, and PowerPoint; collaboration services like Skype and OneDrive Business, their file storage service in the cloud. Office 365 offers great capabilities across many applications for one to one collaboration and saving files the the cloud.
Challenge #1: When do you need something more?
One of the nice things about Office 365 is the breadth of solutions that it provides. When it comes to content collaboration or cloud file sharing some will use OneDrive for storing their Office 365 documents and sharing with a team member.
But, there are times when it’s not enough. – when the organization has complex requirements and use cases. Whether it’s a mobile workforce – like a pharmaceutical company that needs secure access to files from any device, anywhere or a manufacturing company that needs to securely share large files seamlessly, continuously with third parties. It’s not just about the experience, but what the experience is hiding from the user – ensuring that security requirements are met, helping ensure data sovereignty across regions, integrating with legacy infrastructure, or where the data is stored – on-premises, public or a private cloud.
Syncplicity offers seamless integrations with Office 365, providing a comprehensive solution for both team collaboration and more extensive and secure content sharing and management capabilities for power users, or knowledge workers who need to securely share large files with partners, vendors or suppliers. To learn more, click here.
Challenge #2: Where’s the data?
One of the most common challenges across large organizations is file management. As companies evolve from traditional enterprises that relied on on-premises systems to a digital company moving more and more into cloud, the amount of complexity around file management increases. As cloud-only solution such as Dropbox and Box entered the market, we started to see a commoditization of file storage.
This has created an endless number of options for departments and teams to choose from — creating a tangled mess of departmentally-driven solutions that don’t align with IT security requirements, create silos that slow productivity, and add unnecessary complexity to the simple task of sharing a file. When was the last time, you received a notification in your inbox to accept a file share from someone, only to have to download an application or sign up for an online service simply to access the shared file?
Syncplicity abstracts the complexities of file storage that you can focus on what matters most...the content. As a “storage agnostic” collaboration platform, Syncplicity allows you to share and access content anytime, anywhere regardless of where the files are stored – on-premises, cloud even geographical location. By decoupling file storage from collaboration, enterprises who have a complex infrastructure have options to meet their unique needs now and into the future.
If you are an Office 365 customer and want to store some of your Office files on-premises, we give you that option while keeping your less sensitive files in the Azure cloud. Many of the leading storage options such as Dropbox and Box provide great storage capabilities, but don’t offer you storage choice. Security is a driver for why our customers love to use Syncplicity for enterprise-wide file sharing and collaboration or to ensure hyper-sensitive data like financials, customer data is secure and protected. Our centralized approach —built with next-generation global content protection and security controls in mind — ensures IT has central control and accessibility to all content to ensure compliance standards such as GDPR are adhered at all times.
Challenge #3: Power Users + Sensitive Data
Another piece of feedback we’ve heard from our customers on their experience with OneDrive is that it designed for saving and working with Microsoft files in the cloud. Where things start to falter is when you want to securely share a file with multiple people or with entire groups outside of the company. As a result, users start to look for workaround and alternative solutions to get what they want ranging from email (if the files are small enough to send) to extreme measures like mailing whole hard drives with sensitive information.
Additionally, one of the biggest fears with Microsoft extending its reach into the cloud is the notion of vendor lock-in. Before the cloud and a number of productivity tools at your disposal, there was Microsoft Office. That was the only game in town. Fast forward to today, we are seeing companies who have invested in the Microsoft Cloud trying to not fall into old habits and are trying to keep their options open for the sake of agility and flexibility.
We believe that the Syncplicity integration with Office 365 addresses those concerns and more, creating a unified digital workspace that is powerful and secure, while flexible enough to work with any type of unstructured data across the enterprise, beyond files on the desktop.
A match made for enterprise collaboration!
When it comes to team and company productivity, you don’t want the data to get in the way of your success. Today’s cloud storage solutions simply add unnecessary complexity to an already complex scenario. The smart way to approach content and collaboration is to focus on what fuels team productivity — easy and secure access to content when you need it.
Office 365 serves as a solid foundation that offers a complete set of productivity tools. But if you are struggling to support more complex use cases such as the need to share valuable information in a secure fashion, the ability to share content with multiple groups both internal and external, or have strict requirements around security and compliance — Syncplicity offers the best integrations with Office 365 in addition to additional capabilities, flexibility, and security today’s digital enterprises require.
Learn more about how Syncplicity + Office 365 helps drive productivity and innovation?
July 10, 2018 | by Kristie Conner
AMPLIFY Syncplicity - Summer 2018 Release
Over the last few months the Syncplicity team has released new features to improve the end-user experiences, aligning to our one key pillars of Innovative User Experiences and Advanced Data Protection. The new features released can help organizations to improve productivity, increase collaboration and have been important milestones for paving the path to future releases.
On July 11th we are hosting a live webinar to highlight and share new features. To register or for more details click here.
New Search feature (Restricted Availability)
The new Secure Enterprise Search feature, our secure enterprise search, brings search capability to security conscious customers while not overexposing you to increased security threats and compliance risk. As an example, a competitor, has had a search feature available but it exposes their customers to risk by storing Personally Identifiable Information (PII) in their US Public Cloud regardless of where the customer and user are located. It also indexes the first few pages of characters of every document and stores it in the Public Cloud.
Our Secure Enterprise Search feature is being rolled out in phases starting with this Restricted Availability phase for customers in the US Privacy Region (Orchestration). Full text search will be available for customers storing files in US Cloud only. In subsequent releases, we will offer it in the EU Cloud and then on-premises.
How Search works?
If you are looking for a file or a folder, it can be cumbersome without a search facility. Using our powerful new search capability, users can now search across their entire Syncplicity account- across all files and folders - using keywords and phrases to find the content they are looking for. Using the web browser, users can perform both simple and advanced searches with the ability to narrow the search results based on filters. The powerful search engine searches not only filenames and file metadata, it also searches for text within the files (full-text search). Text search will only return results if the files are stored in the US Cloud.
Please note, to enable this feature please contact Support.
Search requires that we surface file metadata like the filename, which could contain Personally Identifiable Information (PII). PII is the foundation of the General Data Protection Regulation (GDPR) established to ensure that companies protect EU citizens’ PII and can comply with EU citizens requests to be forgotten.
As part of our next phase, when we will offer Search in the EU Cloud, all metadata is stored in the EU providing customer value by ensuring PII stays within regional boundaries and helping companies maintain data sovereignty.
In the future we will also offer the Search capability with the option of storing the indexes on-premises.
New version of Windows Desktop v5.5
We continue to improve the user experience on the desktop. Now users can get insights on the status of synchronization of files on their desktop. This is also known as “Sync Status”. When working with files on Desktop, users rely on the “green” checkmark which indicates that latest versions have been synced, that the latest version is available to others and across all screens of the user. Sync Status now allows users to understand the state of their content synchronization on their desktop, giving users an easy way to see what is being synchronized and what is not, and then providing a course of action for resolution. If a user cannot resolve their synchronization issue, they have the option to download the log and send it to IT or Syncplicity to help in its resolution.
Watch the Video
New version of Mac Desktop v5.5
With this new version of our MAC client, we have support for streaming files from the cloud (SyncDrive). This feature has proven to be compelling for users and teams sharing large folders and files with their teams and with external partners. Users can now also have offline access to files and folders when on the go with additional controls for files in the cloud including favorite files and folders. This allows users without network connectivity to have the ability to view and edit files while offline.
Creating Office documents from Web with Office 365:
We have further improved our integrations with Microsoft Office 365 in the ability for users to initiate creation of Office documents from their Syncplicity account on Web. This feature is an addition to the existing integration for viewing and editing as well as concurrent editing support from the web.
Customers can leverage their existing O365 subscription to create office documents:
The 'Create file' icon is displayed only when:
Microsoft Integration is Enabled for user and owner
User has write access to the folder
User is inside a folder or sub folder
On document save/auto-save, the file is stored in Syncplicity.
Watch the Video
Enhanced Folder Insights and Notifications on the Web
With the last release, users gave us great feedback regarding the need to provide additional visibility and notifications about who re-shared my content? What was deleted this week? Your personal digest will have the answers for you.
We have further enhanced this functionality, users now have more visibility into their folders and files with notifications and a digest (daily, weekly, monthly – users select) that summarizes activity. At a quick glance see what content has been shared, re-shared, changed and deleted. Additionally, we have added personalization on notification settings based on folders. Some of the personalization includes:
Navigation directly to the file or folder from the digest email
The ability to remove duplicate file/folder events
Personalizing of colors and layout
For free and trial accounts, we have limited number of emails that will be sent to a user’s account
New version of iOS now available with integrations to iOS Files app:
As many of you are getting used to using your files app on you iOS devices, you can now access Syncplicity files right from the native files app on your iOS devices. Additionally, you can take advantage of the native resolution support for better user experience and optimized layout taking advantage of the screen size on iPhone X and other iPhone and iPad models.
What can I do with Syncplicity from the native files app? You can now…
Delete files and folders
Search in Syncplicity for files and folders
For those of you waiting for the next version of DataHub, here it is…
We just released v3.7.12 of DataHub (DH) which offers:
Maintains original file timestamp when copying/migrating file to/from Syncplicity
Previous DH versions updated file timestamp every time file is transferred by DH
Support/Upgrade URL Updates
URLs in DataHub that reference back to Syncplicity/Axway for support and product updates
As a refresher, here are the benefits of DataHub:
Compose a digital workplace quickly and easily:
- Migrate or connect to external data whether it’s on legacy storage systems, enterprise content management (ECM) or a cloud storage service.
- Remove data silos and give employees anywhere, anytime desktop and mobile access to all their digital files.
- Migrate, copy and sync files with zero coding:
- Automatically migrate, copy and bi-directionally synchronize files between external sources and Syncplicity.
- Connects to over 30 data sources, from legacy file shares, ECM systems, to cloud based enterprise file sync and share solutions.
April 20, 2018
Dell Technologies World. We’ll Be There, Will You?
Join us at Dell Technologies World in Las Vegas to discuss how to modernize your IT infrastructure with our secure content collaboration platform.
As a Dell partner, we are looking forward to participating in the upcoming Dell Technologies World in Las Vegas - a conference where IT professionals & business decisions makers can see, touch and discover products and solutions to enable digital transformation from the edge to the core to the cloud.
During the event, we will be discussing following topics:
· How to mobilize Dell EMC storage with Axway Syncplicity
· How to replace file shares to modernize infrastructure and reduce costs
· How to gain anytime, anywhere access to all of your data from any device
To schedule your meeting with Axway click here
Our customers benefit from the significant ROI that a modern content collaboration platform brings to their organizations by increasing efficiency and agility -- work anytime and anywhere – while reducing costs.
Because Syncplicity does not restrict where data is stored, Dell storage customers can keep their data on-premises, in the cloud, or hybrid. With Syncplicity IT regains control and security over corporate data while providing employees with full and seamless access to information from anywhere, any times, and from any device.
Watch this video and find out why users love and IT trusts Syncplicity!
Make sure you visit Axway, booth #1650 to learn how we can help you modernize and mobilize your workplace with Syncplicity. Schedule a meeting today or stop by our booth and get one of our statement t-shirts!
To learn more about Syncplicity capabilities read: To compose your digital workplace, go modern.
April 18, 2018 | by Kristie Conner
Spring Release 2018: What’s New
What’s new with Syncplicity?
The Syncplicity product and engineering team has been busy building new enterprise features. We continue to innovate across four pillars that drive value for our customers:
- Innovative User Experience, the user
- IT Modernization, IT
- Advanced Data Protection & Security, Security + Governance
- Ecosystem Collaboration, Developers
You'll see that the Spring Release brings some very exciting features that empower the entire Syncplicity ecosystem from administrators to users, but this release has a strong emphasis Innovative User Experiences (user) and Ecosystem Collaboration (developers).
Watch the webinar “Spring Release: What’s New with Syncplicity”.
Innovative User Experiences
Power + Usability
This spring, we released an improved desktop experience, one that is both innovative and powerful. We have combined the strength of multi-folder sync (the ability to sync any folder on your desktop to the cloud) with the power to seamlessly stream files from the cloud to the desktop.
With this release, you have the benefits of multi-folder sync like real-time backup, recovery from Ransomware combined with streaming files from the cloud without using storage – accessing millions of files without consuming storage.
Available on Syncplicity Windows App 5.4.0, not currently available on Mac.
Folder Insights + Notifications
With our new notifications users have more visibility into their folders and files than ever before. With notifications and digest, that users can set for daily, weekly, monthly – users receive an update that summarizes activity. At a glance – users can see what content has been shared, re-shared, changed and deleted.
Removing the guesswork. These types of features help users in subtle yet, powerful ways from understanding personal collaboration activity to knowing who is responsive, to being alerted to changes in a file so that you can keep abreast of new content.
As we continue to evolve our sharing models, to address our customers’ need to provide users with secure sharing, external sharing is a top priority. We address three levels of sharing – Internal, Affiliate and External. Now, users can easily view from Syncplicity online if their folder is being shared with an external partner, internal or if the folder has been shared by an external partner. This helps users manage external collaboration and sharing – helping avoid data leakage while giving IT more granularity over external sharing.
This features requires activation, please contact your Syncplicity Customer Success Manager.
Advanced Data Protection
Improved Security for Regulated Industries
For security conscious industries, we now offer client certificate based authentication for Syncplicity Windows App and the Syncplicity web client. This additional level of security supports using client certificates allowing mutual TLS/SSL authentication against Syncplicity storage. Only users with the correct certificate installed will be able to access corporate data.
This new feature ensures only trusted devices can access company data, providing heightened security.
Customer owned encryption keys is also available in a controlled release for customers and prospects, giving you, the customer, ultimate control over your encryption keys, ensuring no unauthorized 3rd party can access your company files.
Application Whitelisting – Control Access to Syncplicity API
Prevent unauthorized applications from accessing data from Syncplicity. Administrators have the ability to enable and disable application whitelisting and specify application keys to whitelist. Giving companies the control over what applications connect to Syncplicity and the ones to be blocked.I
Define specific capabilities for applications accessing Syncplicity.
With this features customers can limit what API calls are made to the Syncplicity API. Applications Scopes provide control over Syncplicity’s APIs that an application can call, providing Enterprises complete security and control based on their security policies for external applications on each of the APIs.
We are excited to announce our Developer Portal and our new Content API giving customers the power to create and innovate by building custom applications that solve your unique use cases.
- Full exposure of Syncplicity API in Developer Portal
- Addition of the Content APIs
- Sample code
- Interactive documentation
To read the blog, click here.
In addition, to the new Developer Portal we’ve released five new applications that customers can download from the AMPLIFY MARKETPLACE, click here.
- Adobe Sign
- Microsoft OneNote
- Chrome Extensions
Thank you for your continued support. To learn more please visit our support site for release notes.
The Product Solution, Management and Engineering Team at Axway Syncplicity
April 18, 2018
Announcing the addition of Content APIs on Syncplicity Developer Portal
We are excited to introduce the Syncplicity Developer Portal! The new portal includes an interactive console with everything you need to help facilitate and speed custom application development. From exploring the latest document for Syncplicity’s application programming interfaces (APIs) which include content capabilities and user provisioning to accessing sample code in Java, C#. With Syncplicity APIs, developers can make their applications content aware by accessing files for upload, download, create shared links. APIs allow both developers, technology partners and customers to easily create end-user applications or administrative applications connecting to customers’ Syncplicity accounts.
As a developer, the portal will provide complete access to everything you need to get started, upon creation of a developer account, you will instantly get access to interactive documentation, code samples, knowledgebase articles and a Syncplicity sandbox environment to test your application or just your API calls. The site provides an easy to follow reference guide and prerequisites to help you get started. One of benefits is instant help from a community of other developers and our team here at Syncplicity, including Product Management.
Build Custom Applications to Meet Your Business Needs
They Syncplicity APIs can help you address a wide-range of unique use cases based on your business requirements.
As a Syncplicity platform user or an application developer, you can enable development of your content aware applications by using Syncplicity API set – building applications for end-users that streamline interactions with content and improve collaboration. Giving business users new innovative ways to collaborate with internal and external teams.
- Build an integration between Syncplicity and your application
- Automate routine processes with Syncplicity
- Customize Syncplicity for your organization
An example: Build an administrative tool to simplify user provisioning or an application to automate group and policy configuration
Our API platform takes care of the heavy lifting so you can focus on your business needs. Further, you can publish your new application on the AMPLIFY MARKETPLACE. The AMPLIFY MARKETPLACE includes applications provided by Axway, the Syncplicity team, our customers and partners. Additionally, you can also find reference applications/connectors you can use.
Take a look at our new applications / integrations, to download click here.
- Syncplicity for OneNote
- Syncplicity Extension for Chrome
- Adobe Sign connector
- Syncplicity for Jira
- Syncplicity for Confluence
Join our webinar, Spring Release 2018 to learn more about the Developer Portal, Content API and our new applications. Register to attend live or watch on-demand at a later date.