To say ransomware is a growing threat is an understatement. With multiple public warnings from US and European law enforcement, a growing tally of high-profile incidents, and new guidance on HIPAA breach notifications, business leaders across industries are justifiably nervous. While there is no foolproof way to prevent an attack, there are measures you can put in place today to better defend against this new and very destructive type of malware. Additionally, when an attack does slip through the defenses, a quick recovery is possible if you have a solid remediation plan in place.
As the saying goes, ‘an ounce of prevention is worth a pound of cure’. With that adage in mind, here are a few practical guidelines you and your organization should implement today, to get the maximum ransomware prevention and recovery mileage from Syncplicity by Axway. Be sure to check out the links below for detailed instructions to implement these tips.
Back-Up Files in Real-Time
While there is no single solution for preventing ransomware attacks, a consistent recommendation from experts across the industry is ‘Backup, Backup, Backup’. For most enterprise users (and consumers), that’s easier said than done. It’s a behavior that often requires extra manual steps and backup jobs that usually never complete. However, with Syncplicity by Axway, continuous backup is easy and seamless. Files and folders are backed up automatically in real-time, meaning you start syncing all your folders just once and move on, eliminating worries about data loss.
Utilize Multi-Folder Sync
Our unique EFSS feature, Multi-Folder Sync, allows users to back up every folder on their desktop automatically. The design of this features allows users and admins to sync all files and folders in place without moving them to a “magic folder.” In the unfortunate event your company or a user is breached by ransomware, they have back-ups of every file in every folder on Syncplicity by Axway, not just the few files they remembered to copy to the single “magic” sync folder of other EFSS solutions.
We recommend that you educate your users to sync all their critical files and folders, including Desktop and My Documents. As an administrator, you also have the ability to proactively specify the sync of any desktop folders to ensure that your corporate users are safe.
Establish an Enterprise Retention Policy
The most common ransomware variants attack by deleting files and replacing them with renamed encrypted versions, or by retaining filenames and encrypting the contents in place. In both cases, Syncplicity by Axway retention policies will enable you to ensure the files can be recovered.
The Syncplicity by Axway deleted files retention policy allows you to retain deleted files forever or for a specified time period, so that your original files can be retrieved after they are deleted by ransomware. Administrators should also review your file versions retention policy which controls how long prior versions of a file are saved after they have been edited or overwritten.
Exclude Risky File Types
To contain and stop the spread of an attack, administrators can block problem file types from syncing. Syncplicity by Axway File Type Exclusion Policy gives you the ability to preemptively block known crypto document types, for example those with the .locky and .crypt filename extension, and also block potentially malicious executables such as .vbs, .scr, and .exe.
Eliminate or Reduce Email Attachments
Ransomware often enters a system via email when a user unknowingly sets it loose within the organization by opening an infected attachment. One way to reduce your organization’s risk is to train employees to use Syncplicity by Axway to share links to files rather than opening documents directly from their email clients. The Syncplicity by Axway Outlook Add-In automatically transforms email attachments to links or users can copy a Syncplicity by Axway shared link into the body of an email message.
Establish a Recovery Plan
The restoration process after a ransomware attack can be time consuming and costly resulting in significant business impact. The attackers are betting that you’ll pay the ransom to get business moving again. However, with Syncplicity by Axway, the most critical component of your remediation strategy, recovery of the locked files, is covered.
With your retention policies and multi-folder sync now in place, users can restore files to prior unlocked versions and restore deleted files using the Syncplicity by Axway interface.
Enterprises that have been hit with system-wide breaches impacting multiple users and thousands of files should contact Syncplicity by Axway for assistance.
As the ROI continues to be attractive for attackers, it will likely be some-time before the current wave of ransomware attacks subsides. By following industry guidance and the strategies outlined above you can avoid being the next victim in the headlines.
April 2016 has been an exciting month for the privacy community! Legislators in Europe up-voted the General Data Protection Regulation (GDPR), down-voted EU-US Privacy Shield and wait for it… Syncplicity by Axway quietly launched European Cloud Storage!
Syncplicity by Axway is excited to announce the general availability of European (EU) Cloud Storage. This enables Syncplicity by Axway users to choose the physical location of their cloud file storage to meet regional privacy and data sovereignty concerns. With a single-click, customers define their preferred cloud storage region and enterprise admins can configure multiple storage locations for their global user-base.
Data Sovereignty has become increasingly important amidst the wake of Safe Harbor, and companies need cloud solutions that enable them to maintain the highest levels of visibility and control over their data. While data regulators have rejected the EU-US Privacy Shield agreement, global enterprises must ensure they remain in compliance with regional privacy laws, protect employee personal information, and preserve the confidentiality of valuable corporate intellectual property.
Syncplicity by Axway enterprise customers have always had a choice for their storage region with hybrid cloud StorageVaults, and our new EU Cloud Storage option provides additional capability to scale quickly and meet global information governance requirements.
A First for the EFSS Market
Syncplicity’s model is unique in providing a ‘single pane of glass’ end-user experience, while providing maximum visibility and control for IT to choose the right storage location, based on national sovereignty, data sensitivity, and other business logic.
Within a single enterprise account, admins can define multiple storage policies for their global deployments, leveraging on-premises storage, private cloud, and Syncplicity by Axway’s cloud storage within a single seamless user experience. Folders and files can be securely shared globally, while maintaining control of where the data is stored and who owns the content.
End-users are able to access data in multiple storage locations and access shares from multiple companies, with a single log-in. Similar offerings in the market require end-users to create multiple unique accounts for each storage location, which results in account sprawl, a broken user-experience, and a nightmare for IT governance.
In contrast to Syncplicity by Axway, cloud-only EFSS providers do not offer the flexibility to use private cloud, public cloud, and on-premises storage within a single account - with popular cloud-only solutions, enterprises are forced to move all of their data to a multi-tenant public cloud for storage and processing, which opens potential for data leakage and breach of confidentiality.
Enabling Global and Mid-size enterprises to adopt the cloud
Syncplicity’s data governance model is especially appealing to large enterprises with business operations and employees located around the globe. Mid-sized enterprises that do not have the resources to manage a hybrid cloud are excited to have a regional cloud storage layer that allows them to rapidly deploy and scale.
While model clauses and binding corporate rules provide the legal framework for meeting European Data Privacy Regulations, Syncplicity by Axway’s Hybrid Cloud and EU Cloud Storage provides customers the highest level of control over the physical and logical security of their data.
The feature is generally available and included with Personal, Business, and Enterprise Edition. Additional details on how to configure EU Cloud Storage for your account are available here.
While we have consistently led the EFSS market in offering true security and privacy controls, we are excited to add EU Cloud Storage as the latest component in our architecture. Combined with our policy driven hybrid cloud, group-based security policies, integrated rights management, and zero-content-knowledge StorageVault Authentication, EU Cloud Storage is an integral part of a multi-layered approach to data governance, privacy, and security.
In the coming months we have many more exciting enhancements on our security roadmap and I look forward to keeping you updated!
Visit Syncplicity by Axway in Booth #159, Hall C
We invite you to attend our EMC World speaking sessions:
ECS - What’s New & Strategic Roadmap
Breakout Session, with featured customer Siemens
When: Monday, May 2nd, 1:30pm – 2:30pm
Location: Murano 3201a
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The Future of Enterprise File Sync and Share
Jon Huberman, Syncplicity by Axway CEO, and Virtustream
When: Tuesday, May 3rd, 2:00pm – 2:20pm
Location: Virtustream Booth #656
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Improve data access and stakeholder engagement while dramatically lowering storage costs
Jon Huberman, Syncplicity by Axway CEO
When: Wednesday, May 4th, 12:00pm – 12:20pm
Location: Fireside Chat Booth #1128
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ECS — What’s New & Strategic Roadmap
Breakout Session, with featured customer Siemens
When: Wednesday, May 4th, 3:00pm – 4:00pm
Location: Palazzo L
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Let’s celebrate – because today is a reminder that you have one less thing to worry about!
With Syncplicity by Axway your sync’d folders are backed up in real-time no matter where they are located and that means your files are available on any device – so if your computer or mobile device crashes, or is lost or stolen – you can still access your files from any device and you can sync them onto a new computer.
If you want to learn more about how to ensure your teams are backed-up contact your Customer Success Manager.
Walking around Syncplicity by Axway’s office, you hear two words popping up all over the place: transformation and enterprise. They are passed back and forth between gulps of espresso and Red Bull; come alive during heated debates; and stand proudly as pillars of our product roadmap.
We have always developed solutions that integrate at some level with Microsoft solutions. But when we joined Microsoft’s Cloud Storage Partner Program (CSPP) last year, we were presented an opportunity to add a whole new dimension. Fueled by our mission to digitally transform the enterprise, we immediately began work on native integrations that address our enterprise customers’ greatest needs.
We recently announced the first of these new products: A Universal Outlook Add-in for Office 365. There is much more to come this year, beginning with in-use file notifications, which will enhance collaboration on Office files and add capabilities to document creation and workflow editing.
“Our customer base is the enterprise, and our product roadmap is focused on their needs,” said Syncplicity by Axway CEO Jon Huberman. “Developing enterprise-grade solutions with a deep level of native integration takes a lot of work and investment. In 2015, we kicked off development efforts to eliminate pain points for Office 365 users and help IT prepare for the adddition of cloud-based Office solutions. Our future development efforts will continue to leverage our Microsoft partnership to make the digital transformation of the enterprise a reality.”
We are passionate about meeting the requirements of our enterprise customers, who have complex infrastructures, yet want to offer cloud and mobile-first experiences to their end-users. By coordinating closely with our enterprise customers, we ensure that our development efforts maintain strict focus on their needs. Partnering directly with Microsoft presents a world of opportunity for new enterprise-grade features and capabilities that will help create the digital workplace of the future, and we intend to take it as far as it can go!
Building on our existing Windows Office integration, we recently announced the release of Syncplicity by Axway’s universal add-in for Office 365. Why Office 365? Because we’re planning for your future. In fact, we’re helping define it.
Imagine your users with the ability to share any size file by linking to it directly from Outlook¾no email attachments involved. Imagine the cost savings achieved by centrally storing one copy of a file instead of 50 email attachments. Imagine robust enterprise-grade security controls such as a link expiry, document-specific passwords, information rights management, group-based permission policies, and true cross-platform, cross-device functionality.
You can stop imagining, because Syncplicity by Axway already has it all.
As the technology landscape continues to evolve, Syncplicity by Axway is thinking ahead – providing solutions that meet the needs of the digital enterprise. How we do this? We offer IT flexibility and choice around local and cloud-based solutions. When the day comes for you to put one foot in the cloud, our Office 365 Outlook add-in means Syncplicity by Axway is one less thing you’ll have to worry about.
“Syncplicity’s goal is to help transform the digital workplace by empowering users to be more productive. With Office 365 becoming a platform of choice for large enterprises, the new Syncplicity by Axway Outlook add-in does just that,” said Syncplicity by Axway CEO Jon Huberman. “This new feature removes a pain point for Office 365 users, reduces infrastructure costs associated with large email attachments, and gives organizations more control over the security of their content.”
As a member of the Microsoft Cloud Storage Partner Program (CSPP), we’ll continue to develop solutions to enhance Microsoft Office collaboration and work closely with our enterprise customers to ensure you’re prepared for the digital workplace of the future.
Significant Business Impact of Lost Documents
In a fast-paced business environment, losing documents that knowledge workers invested time and energy into has a significant impact on your business—missed internal and external deadlines, lost sales analysis numbers, customer meetings without the latest presentation, etc.
When a laptop crashes or is stolen, the resulting productivity loss can turn into days of downtime unless you have a robust real-time document backup and continuous availability solution in place—one that provides instant access to documents from anywhere, on any device.
Backup is a Feature not a Solution
Workers today expect that all their work files are available everywhere and anytime thanks to how they deal with their personal files outside of work. The difference at work is the complexity of the work environment combined with the sensitivity of work information that requires an enterprise rather than consumer-grade solution to anywhere, anytime file access and sharing. Syncplicity by Axway Enterprise file sync and share (EFSS) is the answer to their demands by giving them the functionality they are used to and the security that the company requires.
Real-time Document Backup and Continuous Availability
EFSS solutions enable secure backup of desktop files and folders, while providing many complimentary benefits. They allow users to access, view, and edit content from any device, whether they are in the office or on the road. Knowledge workers continue to work as normal, but with the peace of mind that their documents are automatically backed up in real-time whenever they click “Save.” Users can also easily share folders and files with internal and external collaborators. Powerful enterprise-grade administration capabilities that enable IT to implement group-based policies can be used to restrict individuals from sharing designated content outside the company.
To ensure widespread user adoption, your IT team can silently push and install sync clients onto PCs and mobile devices using standard software distribution tools. You can designate specific folders to automatically sync, such as My Documents, Desktop, and as many custom folder paths as required. Users don’t have to remember to copy files to a “magic folder.” Instead, IT ensures that content is reliably managed, simply by selecting folders to auto-sync on user’s computers.
Continuous Access to Files from Anywhere on Any Device
With the evolution of the mobile workforce, your users often have several devices that they use interchangeably while in the office, traveling, meeting on-site with customers, or working at home. Their expectation is that if one device is not available, they can continue to access all of their files from another computer or device and keep working without missing a beat.
Secure, ubiquitous access to backed-up documents through mobile, desktop, and web apps is important to ensure users don’t experience any document access downtime. VPN is not required to access files, so users are free to work from wherever they are, using whatever device is in their hands.
Prevention of Sensitive Data Leakage
The risk associated with data leakage from lost or stolen devices is mitigated by the ability of IT administrators to remote-wipe a device as soon as it is reported missing. Even if an individual outside the company gains access to a device, group-based policies are essential to allow administrators to require app-level passcode entry, preventing malicious access to files.
Group-based policies can also be leveraged to lock down mobile device open-in capabilities to prevent document leakage on unmanaged devices. Integrations with leading mobile device management (MDM) solutions allow IT to configure fine-grained security policies, including white listing trusted apps so data leakage prevention controls do not get in the way of productivity.
Auto-versioning of Backed-up Files with Self-service Version Restore
Real-time document backup is a great way to ensure that valuable time and effort in document authoring is never lost. Network backup solutions often require a user to file an IT helpdesk ticket in order to have a particular version of a file restored, which delays productivity and adds to IT overhead. End-users must be able to directly restore previous file versions on-demand. Of course, rich global-and folderlevel retention settings ensure that old versions are not kept forever.
The Importance of Storage Location Choice for Backing Up Files
Not all files are created equal. External marketing collateral is not the same as board meeting minutes, sales projections, or pending M&A due diligence evaluations. Data sovereignty, corporate compliance, and company intellectual property requirements place a heavy burden on IT to ensure files are stored in a secure location that meets strict regulations—secure enough to ensure your CIO can sleep at night. It is important that IT can choose where backed-up files reside—public cloud storage, private cloud storage, private on-premises storage in your own datacenter, or a hybrid combination. StorageVaults provide unparalleled control and flexibility by enabling IT to assign different groups of users (or folders) to regional or country-based on-premises locations, or to cloud storage.
A Solution to the Shadow IT “Dropbox Problem”
When IT does not provide a backup solution that allows easy access to documents from any device, anywhere, anytime, users quickly find ways to share files with the same consumer systems they use in their personal lives. This introduces many risks associated with data privacy and protection, corporate compliance, and leakage of sensitive company intellectual property. Most CIO’s aren’t aware of how extensive the problem is, and they are often surprised when their team performs a network traffic analysis that reveals how prevalent the “Dropbox problem” has become. It is crucial that you deploy a secure real-time backup and EFSS solution that IT trusts. Equally important, though, is that users love its exciting user interface, which they easily adopt across all of their connected tablets, smartphones, and computers.
IT Cost Take Out
Deploying a single solution for backup and EFSS reduces the number of vendor solutions you have to manage and provides cost savings for already tight IT budgets. EFSS can also replace antiquated and expensive file share and home directory infrastructures in an extremely cost-effective way. For some organizations, cost savings are in millions of dollars.
A Worthy Digital Transformation Initiative for Any Business
As an IT organization, replacing your existing single-purpose desktop backup software with a feature rich hybrid EFSS solution saves money and helps you avoid costly downtime associated with loss of access to critical business documents. Before renewing your costly back-up application maintenance contract or adding more and more expensive hardware to store back-up files or email attachments, choose a digital transformation for your organization by deploying an EFSS solution.
IT organizations in large, security-conscious, multi-national enterprises across all industries trust Syncplicity by Axway to provide realtime document backup and anytime, anywhere access that end-users demand, without compromising on security, control, or choice of file-storage location.
Article Featered in CIOReview: http://storage.cioreview.com/cxoinsight/backup-is-a-feature-not-a-solution-nid-12250-cid-12.html
In 2005, the state of Indiana created the Indiana Office of Technology (IOT) to revamp its IT strategies and streamline the flow of information among 30,000 end-users and 100 partner agencies.
It was a massive undertaking a decade ago and IOT’s job has only gotten harder over time, as state employees have come to share documents across a wide variety of cloud-based applications.
To create order out of this confusion, and to ensure that state documents are always well-protected, IOT has now turned to Syncplicity by Axway for its centralized data storage and real-time data syncing needs.
Taking advantage of Syncplicity by Axway’s hybrid capabilities, the Hoosier State has adopted Syncplicity by Axway in two steps. Last year, IOT deployed Syncplicity by Axway’s customized, on-premises, firewall-protected storage for sensitive state data. This year, it is offering cloud storage for non-sensitive data, allowing state employees from Gary to Evansville to access, edit, and securely share files and links form their desktop and mobile devices.
Syncplicity by Axway has helped steer state employees away from “shadow IT” applications, including unsanctioned and insecure apps like Dropbox. At the same time, workers in nearly every state agency continue to enjoy the freedom of the cloud.
Offering enterprise-grade security and internal management capabilities, Synplicity allows IOT to control the spread of data across the state even as employees find new ways to collaborate, untethered to VPN or office shared drives.
And since IOT unveiled its Syncplicity by Axway program, thousands of state workers have opted in.
“The surprising thing is the way the users have embraced Syncplicity by Axway. Based on our experience with rolling out new products, users don’t necessarily like change. That has not been the case with Syncplicity by Axway – adoption has been viral.”
For more on how Syncplicity by Axway is helping Indiana become “a state that works,” download our case study here.
On Sunday, February 7, all eyes will be on Levi’s Stadium in Santa Clara, Calif. for Super Bowl 50. In addition to the pre-game pageantry, the commercials, and the off-chance that Coldplay and Beyoncé will make magic together, we’ll watch because the Super Bowl is the ultimate display of three basic values:
The team that masters these three aspects of the game will take home the Lombardi Trophy. There will be no parade for the losers.
For your business, the timeline may not be as tight, but the stakes are just as high. And Syncplicity by Axway may be the strategy you need to turn your business into a champion.
Winning teams function as a unit, whether they’re in the office or in the field. Syncplicity by Axway’s hybrid cloud storage solution allows your team to collaborate anytime, anywhere. Access, edit, and share files securely from desktop and mobile devices, so that there’s never a break in the action.
There’s nothing more frustrating than a fumble at the goal line. Protect your gains by securing your data. Whether you’re looking for on-premises, firewall-protected storage or a cloud-based system with enterprise-grade security, Syncplicity by Axway won’t drop the ball.
Every player is important, but someone needs to call the plays. Syncplicity by Axway gives IT control of information security including access, compliance, and storage architecture. By eliminating “shadow IT,” unauthorized apps, and data leaks, Syncplicity by Axway reduces on-field confusion.
Today, Syncplicity by Axway announced plans to expand its footprint in Latin America by leveraging our partner network and increasing support for resellers. As the newly appointed head of sales in the region, I am excited and honored to lead this initiative.
The Latin American market for consumer-grade file sync and share solutions such as Dropbox, and Google Drive is growing exponentially.
Consumer-focused solutions, which allow users to synchronize and share files across desktops, laptops, and smartphones, are effective and convenient. However, they lack security features that are critical to the enterprise. Most notably, consumer-grade solutions store data in public clouds, which is a breach of most corporate IT policies and a huge problem for enterprise. Although well-meaning employees want to share work-related content with colleagues, doing so with consumer solutions increases compliance risk, and potentially exposes corporate data to outsiders.
As consumer-grade solutions gain popularity, Latin American companies are turning to enterprise-grade file sync and share (EFSS) solutions like Syncplicity by Axway for several key reasons.
My plan is to work diligently to expand our network of partners in the region, and to increase our level of support to resellers in our strategic market segments. Syncplicity by Axway is the premier enterprise-level file sync and share solution, and personally, I couldn’t be more excited to bring our robust EFSS and deep knowledge of enterprise-level security to the Latin America market.
— Gonzalo Merchan, Syncplicity Head of Sales and Business Development Latin America