January 25, 2013

Syncplicity by Axway Mobile World-Ready!

It’s an exciting day at Syncplicity by Axway as we release updated mobile apps for iOS and Android devices in 4 different languages – French, Italian, German and Spanish.

Usage of enterprise apps in the mobile market are increasing at a rapid phase in this post-PC era. In a study published by International Data Corporation (IDC) the Western European mobile enterprise application platform (MEAP) market is set to grow at a rate of over 25% over the next five years. Not surprisingly, usage of our mobile apps is sky rocketing around the world and we are thrilled with the positive ratings you are giving us. That’s why we are so excited to now offer these localized versions of our iOS and Android apps.

To install or update Syncplicity by Axway for iOS (iPhone and iPad) visit the iTunes Store and download the Syncplicity by Axway app in the language of your choice.

To install/update Syncplicity by Axway for your Android-powered app for smartphones tablets visit Google Play. You can also install/update Syncplicity by Axway for the Amazon Kindle Fire from the Amazon Kindle store.

We are extremely excited about  this announcement and would love to hear what you think. Click here to send us your feedback!

The Syncplicity by Axway Team


( Syncplicity by Axway Mobile iOS App - French)

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(Syncplicity by Axway Mobile iOS App - Italian)

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( Syncplicity by Axway Mobile Android App- German)


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Syncplicity by Axway Mobile Android App- Spanish

January 15, 2013

On Premise Storage for Syncplicity by Axway!

We are extremely excited to announce two on-premise storage options from EMC to augment our existing cloud storage option!

This approach gives IT unprecedented choice and control over where managed files reside, while users benefit with a secure, easy-to-use solution for file sync and sharing across all of their computers and devices.

It’s no secret that enterprise business users demand the ability to access, share and collaborate with all of their files from any location, on any device at any time. Unfortunately, many are using consumer-grade services that place valuable enterprise data at risk. IT often attempts to block these services and risk upsetting their end users.

Syncplicity by Axway Business Edition has always provided a solution to the dilemma  by giving businesses an alternative that provides end users the consumer-grade experience they want, while giving IT enterprise-grade security and controls. However, many organizations must also comply with corporate governance and data sovereignty policies regarding storage and handling of files that make cloud-based storage solutions difficult to deploy at enterprise-scale.

With the new on premise storage option for Syncplicity by Axway, we provides enterprises the best of all worlds - a cloud-based online file sharing offering that simplifies end user deployment and administration with on-premise storage that gives IT control of the storage layer, in addition to continuing to provide Syncplicity by Axway storage in the cloud.

For on-premise storage, Syncplicity by Axway users can choose from two industry leading storage platforms: EMC Isilon or EMC Atmos – whichever best meets their requirements. EMC Isilon provides the industry’s easiest to manage, top performing and massively scalable NAS solution, capable of growing from 10’s of terabytes to 10’s of petabytes, providing IT full control over where files reside across their global infrastructure. EMC Atmos provides industry leading object storage technology, designed to support large multi-site, multi-tenant, active-active environments.  Atmos allows the application and storage to run anywhere and provides metering and chargeback capabilities based on bandwidth and consumption to ensure IT retains the necessary controls.  

The benefits of combining EMC Syncplicity by Axway online file sharing service with EMC on-premise storage include:

  • Increased Productivity: Users can easily sync, access and share files with anyone, anytime, anywhere and on any device for new levels of productivity and agility while giving IT the security, visibility and manageability they need.
  • Flexibility and Ease of Management: Enterprises will experience the agility and continuous innovation from deploying a cloud-based online file sharing solution for users while retaining complete control over data and storage resources. It combines the rich set of Syncplicity by Axway’s administrative tools and security, compliance and policy controls to manage sync-and-share functionality along with the unmatched manageability, scalability and resiliency of EMC storage.
  • Reduced Compliance Risk and Increased Control: Enterprise information will reside on EMC storage, situated on-premise, subject to IT security governance and protection policies. Files are not duplicated both on-premise and in the cloud. With the EMC solutions, data objects stored on premise remain on premise and within IT control.

We hope you are as excited about this new capability as we are! It is currently in Beta with planned General Availability very soon. 

The Syncplicity by Axway Team 

Learn More:

January 7, 2013

The ABC's of SaaS

The following post is an article from Jeetu Patel, vice president and general manager of EMC’s Syncplicity Business Unit.  It was originally published on VentureBeat at  http://venturebeat.com/2013/01/03/the-abcs-of-enterprise-saas/

By now, it is abundantly clear that the old world of enterprise software is changing materially. The problem is well known by all who have spent any time in corporate IT: enterprise software has become too complex to deploy and use.

As we move into delivering software-as-a-service, several fundamental assumptions made with enterprise software are no longer valid. An entirely new set of assumptions must be followed to achieve success. Below are three cardinal rules of SaaS. I like to call them the “ABC”s.

Adoption

SaaS changes the business model for technology providers as the the customer gets to pay by the drip. If you don’t use services, don’t pay for them. If there isn’t adoption, the technology provider won’t make a profit. The sooner that IT departments and technology providers accept this reality about SaaS, the sooner the users start to benefit.

The first step of adoption is activating the user base and enabling them to use the service, which should be just as easy for enterprise software as it is with consumer services like Facebook.

The second step is engagement. It is in the vendor and the customer’s mutual interest to drive user-engagement to garner sustained value from the service purchased. Therefore, incentives must be in the DNA of the service to ensure they stay engaged.

Next comes penetration to a broad user base, where network effects are a critical contributor of success and more value or productivity is driven from the usage of the service, followed by sustained usage, which is how providers make money.

If and only if the first four occur will the vendor have earned the right to a reference, which creates more energy in the project, and a new wave of users who want to try it.

Behavioral Analysis

The second essential ingredient of a successful SaaS implementation is continuous monitoring and behavioral analysis on how the service gets used. SaaS behavioral usage instrumentation and analysis will be one of the most talked about Big Data applications in the next three to five years.

Enterprise software is ridden with complexity. Complexity deters adoption. And as we just discussed, lack of adoption is lack of success in SaaS for both the buyer and seller.

While this concept is intuitive, few software outfits have a way of knowing quantitatively whether the millions they spent on building features are actually getting utilized. When it comes to SaaS, success is predicated on the technology being consumable.

Return on investment for a feature is only meaningful when the feature is used, not when it is made available. This is why behavioral analysis of usage patterns is extremely important. De-featuring is as important an exercise as building features in the SaaS world. Simplicity must trump functionality.

Customer Success

The third and most important aspect of ensuring success in SaaS is that neither the technology provider nor IT win if the user doesn’t win.

In any successful SaaS company, one of the most important roles that should work directly for the CEO is the “Customer Success Officer”. Luckily, the SaaS business model is built in such a way that the technology provider only succeeds when the customer is satisfied. Start with small pilots, show user value, expand user base, and repeat. The customer succeeds when there is sustained user engagement.

Day one of a software sale in the SaaS world is no longer a profitable venture for the vendor. Rather, when customers get broad usage and continue to derive value by the use of the service, profitability kicks in for the technology provider.

Don’t doubt it, the world of software will be completely transformed with SaaS.  To survive, remember these simple guidelines.

Jeetu Patel

January 2, 2013

Windows 8 Certification is Here!

We're excited to let you know that we've posted an update to the Syncplicity by Axway Windows Client that is certified to run on Windows 8. 

Syncplicity by Axway supports both the 32- and 64-bit versions of Windows 8 across the various packages, including Windows 8 Standard, Windows 8 Pro, and Windows 8 Enterprise Edition.

This update builds on our strategy to maintain broad support across all new versions of the Windows and Mac operating systems and follows our update to support Mac OSX 10.8 back in August.

Current customers can get get the latest Syncplicity by Axway Windows Client here:  https://my.syncplicity.com/Client/Windows/. New customers will receive the current version automatically. 

The Syncplicity by Axway Team

(And Happy New Year!!!)

The Syncplicity by Axway Team Authors

Brian W Levine

Sr. Director of Security and Compliance All by this author >

Kristie Conner

Principal Product Marketing Manager All by this author >

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