Today we are releasing the most significant update to the Syncplicity’s Windows Client in many years.
We are as passionate about creating beautiful user experiences as we are about IT security and control. Over the past year, every new app we’ve introduced has included significant UI and design enhancements. Our passion for creating beautiful app experiences has been confirmed by a 5-star rating and great reviews in the Windows marketplace for our Windows 8 app. The new Windows client is no exception, and introduces a cleaner look and more elegant design.
But beauty is not just skin deep— we’ve completely re-thought numerous aspects of our user experience and streamlined many key use cases. All without diverging from our core belief that users need access to all of their files, on all of their devices, without any extra steps.
With these new enhancements, users will have unprecedented ease in syncing all the files they need but with increased ease of use and control.
Work Smarter and Faster
The new design is not just pleasing on the eyes, but will make you more productive.
New Windows Client Taskbar. We’ve made it even easier to keep track of all the activity happening in your Syncplicity account and quickly access any file you need from the task bar.
Get Easier Access to Files No Matter Where they Reside
Get More Control
The new Windows Client makes it easier for users to fine tune performance and determine what files should be synced. And we’ve made it easier for IT to deploy and train users at scale.
What’s coming soon?
Recently we launched the secure shared links feature that allows end-users and IT to send files with advanced security options, including password protection, named recipient access, and file link expiration. We will be soon adding secure shared links to the desktop clients.
Although SaaS companies like Netsuite and Salesforce.com have been around awhile, the market is still in the early stages of delivering software as a service to enterprises. There are two schools of thought on this.
One common mindset is that enterprise IT organizations will eventually have to move in the direction of SaaS as users dictate how software gets consumed.
Another view is that consumer-originated SaaS companies have the user interface down, but don't understand the enterprise. And that large enterprises will never accept this model.
I believe reality is somewhere between. The challenge will be giving enterprise users consumer-grade ease of use with enterprise-grade security and compliance.
At Syncplicity we have formulated three ways vendors can successfully offer highly usable—in fact beautiful—applications for the enterprise with zero compromise.
Everyone knows it’s important to delight the user. When you build a great app, user engagement will be high and measurable.
At Syncplicity, these are our guiding principles for driving usage through design:
The best enterprise apps provide security and compliance without over-burdening the user. Sometimes, they can even enhance the experience.
The Syncplicity approach:
The proliferation of consumer tools in the enterprise has convinced some in IT that they don’t need to focus on deployment anymore. That may be true at the individual, team, or even departmental level. But enterprise vendors need to focus on “deployment at scale” as much as on user features. Here are our recommendations:
The age of delivering consumer-grade experiences within enterprise-grade apps is a relatively new phenomenon, and I expect these rules will keep evolving. But the trend is here to stay. The way we design, build, and deploy enterprise apps has been permanently, and positively, transformed forever. And that’s a great thing for users, IT, and vendors alike!
In Silicon Valley, it’s often argued that large companies can’t innovate. I want to share an alternative perspective. Over the past three years, I've been lucky enough to observe how an enterprise, despite its size, is able to create breakthrough innovations and substantial value. As the Chief Strategy Officer for IIG I had the opportunity to drive the Syncplicity acquisition and ran the business post-acquisition as EMC embarked on a journey to SaaS. EMC was particularly good at doing the hard things that most companies don’t, and it has made all the difference.
Here are the 10 things that EMC does right to ensure the success of a new acquisition:
1. Acquire pearls, not gorillas – I lifted this phrase from Joe Tucci. It means that you should look for young companies that have a combination of IP and DNA that can bring hyper growth to the portfolio. Older companies bring a lot of technical debt to repay from a core architecture standpoint. By acquiring pearls, your R&D investment will create more value for the customer.
2. Ensure Cultural Alignment - if there is a genuine congruence in viewpoint that the acquisition transaction is not the destination, but scaling the idea is, success is more likely. Motivate the founders to continue to do great things and allow the original team to be invested in and allowed personal growth, autonomy, and fulfillment. Aligning cultures and value systems is harder to than you might think but it dramatically improves your odds of success.
3. Just Enough Integration – every acquisition has a certain amount of integration that needs to happen—the payroll, financial, back office, and LOB systems, etc. But time spent on integration diverts attention from innovation. Minimize that diversion by integrating only the things that help you scale the business. Your sales force and marketing automation systems may have different operating dynamics than the parent company. If integrating them doesn’t add value to the business, then don’t do it.
4. Preserve independence – let acquired companies operate with the freedom to innovate in ways that are best for them. It’s important that acquired technologies work best with the parent company’s but they should also work with competitors’ products. Giving the team ownership over those decisions will ensure they’re able to continue solving customer problems and improve the success of an acquisition in a hyper growth market that is well funded by VC's.
5. Provide Scale and Leverage – support the necessary scale and investment in key functions of the business like R&D and customer success, and ensure full GTM leverage of the parent’s sales and marketing engine. Enabling a new acquisition across multiple sales channels within the parent company can ensure rapid scale in large-enterprise and mid-market customers.
6. Coaching and Oversight for the Leadership Team - with Syncplicity’s acquisition, EMC senior staff members Rick Devenuti, Jeremy Burton, Dave Martin, Sanjay Mirchandani, and others formed an oversight board of directors (OBOD) for us—and they have been invaluable. Similar to what you’d see in a start-up, the OBOD provides guidance and assistance to acquisition’s leadership team. Their guidance on product decisions and GTM strategy, and their ability to unlock roadblocks, can help an acquisition execute in a very nimble way while operating in a new and unfamiliar corporate environment.
7. Encourage Doing the Right Thing – doing the right thing isn’t always easy. And sometimes, doing right for a newly acquired company isn’t the same as doing right for its parent. Solving a customer problem might mean integrating with competitor’s products. Long-term investments might mean short-term losses. It’s important to align the objectives and incentives of sales, R&D, and operations teams, and to look holistically at the goals and needs of both the parent and acquisition.
8. Find balance in acquiring talent – good talent is hard to find. Create the right environment for ownership and growth and bring in great people from the parent company. Strike a balance between people who understand the parent’s systems and know how to navigate its processes with fresh thinkers from the industry. And a cardinal rule of mine is to err on the side of hiring for potential versus experience.
9. Eat your own dog food – a parent company is a great trial ground for acquired technologies. With thousands of employees, geographic diversity, and a corporate IT team, the parent company can test acquisition products and ensure that they meet the highest standards before bringing them to customers. If your acquisition is a startup, its competitors probably don’t have access to an entire enterprise for R&D and product testing. Use that access to continuously innovate and improve your products.
10. Measure the Leading Indicators - it’s easy to get hung up just on trailing indicators like ACV and ARR. At EMC, everyone from our President and COO David Goulden on down place emphasis on leading indicators. In SaaS for example, it takes a while to achieve profitable scale, and historically VC's do a much better job than large companies because they can wait longer to show a return (13 years vs. every quarter). Being able to look ahead as well as behind you helps your acquisition focus on building great products, which is really what you want them to do.
Today we are bringing Secured Shared Links functionality to iOS and Android mobile devices.
Watch our demo to learn how you can send a secure, sharable link to anyone from Syncplicity on your mobile device and let us know what you think.
NOTE: This feature needs to be enabled for your organization by an Administrator. Contact us at support.syncplicity.com if you need assistance!
The updated Syncplicity App for Android is currently available. iOS will be available as soon as it is approved by Apple.
Secure enterprise file sharing requires strong administrative controls. Recently, Syncplicity added two new controls to its admin console, giving administrators more granular configuration options.
Blacklist for Self-Signups Policy
This policy allows Syncplicity administrators to prohibit self-signup for Syncplicity accounts with company email addresses. Working with the Syncplicity Customer Success Team, administrators can use the Blacklist for Self-Signups Policy to:
Administrator Access Restriction Policy
It’s crucial to ensure that IT administrator access is never compromised. In its latest release, Syncplicity has added a new policy that:
New Admin Reports
In addition to policy controls, administrators need visibility into account activity and resource utilization. Two new Syncplicity reports enable admins to keep track of the types of files users store, sync, and share. Plus, we’ve made it much easier to organize and manage reports.
Storage by File Type
What types of files consume your storage resources?
This report provides enables administrators to:
User Storage by File Type
With this report admins can identify file usage patterns by individual user. The report
With Syncplicity’s reporting folders policy, admins can keep reports organized while controlling access to report information. Now admins can:
Login to Syncplicity, try them out and let us know what you think!