At Syncplicity, we use our sync and share software day in and day out—so much so that it’s become an indispensable part of our lives. Of course, we think it’s the best thing since sliced bread, but honestly, our opinion doesn’t matter all that much. It’s what our customers think that’s important. That’s why we like to check in with them once in a while to get a better understanding of what’s working for them and what we could be doing better.
In April, we asked customers for their feedback and here’s what they told us:
Syncplicity is a secure alternative to Dropbox.
78% of customers who chose Syncplicity were seeking a more secure solution than Dropbox.
Don’t get us wrong; Dropbox is a great application for consumers, but not the enterprise. Corporate IT infrastructures and storage systems require heavy duty security to protect valuable data. As an EMC company, Syncplicity was designed to meet the security needs of businesses in the most demanding industries, like finance and healthcare. At the same time, we offer the choice of on-premises, cloud, or hybrid storage, which sets us apart from all the other sync and share tools out there. Source: TechValidate. TVID: 62E-830-8AE
It's better than FTP.
29% of Syncplicity customers use our software as an FTP replacement.
FTP solutions are difficult to use and costly to support. That’s why our customers are choosing Syncplicity. Not only do we make it easy for users to collaborate securely regardless of file size, nearly one-third of customers who took the survey reported that our sync and share solution significantly reduces costs and boosts ROI. Source: TechValidate. TVID: DB6-884-BE1
It’s increasing productivity anywhere, anytime.
“Syncplicity is the only reliable file-sharing solution for a distributed workforce, and does not require any additional infrastructure.” Vice President, Technology Company
Syncplicity is an innovative, easy-to-use, powerful application that’s constantly exceeding the expectations of today’s mobile workforce. Our recent Go Lite campaign put our apps to the test and proved that smartphones and tablets can do everything a laptop or desktop can do, all while increasing productivity. Source: TechValidate. TVID: 28F-1D8-B5A
It provides real-time backup and continuous availability to files.
46% of customers surveyed reported that real-time backup is critical and nearly half chose Syncplicity to meet this need.
Real-time syncing and sharing has the added benefit of being a backup solution that provides continuous availability to documents from any device or computer. Syncplicity protects against hardware failure and automatically versions documents to safeguard against unintentional file overwrites and other human errors. When disaster strikes, your users will still have access to their documents. Source: TechValidate. TVID: 55B-3A6-6BA
What else did we learn?
Customers love the security that Syncplicity provides.
“EMC Syncplicity has greatly increased our ability to secure data and control its ability to be shared,” and we empower users with the art of collaboration.
Source: TechValidate. TVID: ECA-966-A64
Syncplicity provides immediate ROI.
78% of respondents predicted an immediate return on investment (ROI) based on improved end-user productivity. Source: TechValidate. TVID: 28A-964-C2B
As we collected feedback on Syncplicity, there’s one thing that became clear: we can never stop innovating. We’ve broken new ground with mobile apps that provide an incredible UX and unique functionality, but those innovations will quickly become the new norm—the baseline by which our next generation of apps is measured. Our customers have made it clear that as file sync and share plays an increasingly important role in how they work, their expectations will rise. It’s our challenge and responsibility to consistently exceed them.
Our survey gave us some pretty good insights into how customers are using Syncplicity and what they value most about it. But we don’t want the conversation to end here. Tell us what you think -- take the survey or email us.
To review results of the TechValidate survey click here.
Ah, June. With its promise of summer…and summer vacation. No more pencils, no more books. You remember the feeling. It was freedom. Maybe you pedaled away on your bike. Off to a friend’s house. Or a ride through the neighborhood, to a nearby playground or the corner store. Maybe to catch up with the ice cream truck.
But now that we’re grownups, we’re no longer sprung for months of freedom. Or are we?
Syncplicity mobile applications (and our Go Lite challenge) are all about freedom…an endless-summer sort of freedom from laptops and desktops. No more pencils, no more books.
With our intuitive mobile apps (including our new iPhone app which will be unveiled shortly) your users can sync and share files from their smartphones and tablets—whether they’re editing a Word doc or presenting a PowerPoint—all while they’re out and about the neighborhood. But freedom wouldn’t be freedom if the neighborhood wasn’t secure.
With Syncplicity, document sharing and even mobile collaboration is locked-down with enterprise grade security. Whether users are sending documents or reports to colleagues across the neighborhood or across the country, they’re as secure as you felt peddling your Schwinn down to the ball field.
If you’re not already using our mobile apps, what are you waiting for? School’s out—and not just for summer and fall. With Syncplicity, you don’t ever have to go back.
Bob Dylan sang it loud and clear in 1964—the times they are a-changin’. Well…the times did change. And they still are changing, profoundly. IDC’s new Technology Spotlight report, Redefining Enterprise Mobile Collaboration, says the combination of cloud computing and mobility is fundamentally changing the way we work. It defines the trends and technologies that are reshaping enterprise collaboration, and highlights the role EMC is playing!
According to IDC, the most important new cloud-based productivity service is enterprise file sync and share. Why? Because consumer-grade solutions have gone viral, and they pose a threat to the integrity and security of enterprise data. These solutions were designed for casual file sharing by consumers and they lack the ability to address the security, privacy, governance, and compliance needs of the enterprise.
But don’t take our word for it. Download the report for free and see what IDC says about Redefining Enterprise Mobile Collaboration:
Download your copy of the IDC Technology Spotlight by clicking here.
Terri McClure was tracking the OFS market when Dropbox was still in diapers. This ESG Senior Analyst knows what she’s talking about—and she agreed to share her knowledge and insights with us last week on a webinar that drew a crowd of more than 600 IT professionals.
Didn’t make it to the party? Don’t worry. Just because you missed the live event doesn’t mean you missed the show. We recorded her presentation and posted it online just for you. Check out New Trends and Essentials in OFS Deployment Models to hear Terri share her insights into:
This insightful webinar will help you understand how the latest developments in enterprise file sharing and collaboration will impact your business. Click here to check out Terri McClure and New Trends and Essentials in OFS Deployment Models.
Also, check out McClure on Syncplicity: EMC file sharing is right on track.