BY SCOTT LEWIS, SENIOR DIRECTOR, PRODUCT & SOLUTION MARKETING, AXWAY
Gartner has stated in its recent Magic Quadrant for Content Collaboration Platforms (read the full report here) that 80% of large and midsize organizations in mature regions will have deployed one or more content collaboration platform (CCP) products. Gartner defines CCP as a range of content-centric platforms enabling secure file productivity and content collaboration for individuals and teams as well as supporting the creation of a modern digital workplace. It is the evolution of the EFSS (Enterprise File Sharing and Synchronization) products.
Now this is not meant to be lesson on CCP and MFT but let’s step back and look at both and why there is a value in bridging the two.
CCP solutions address the use cases of people sharing and collaborating very well with other people be it within an organization and with customers, partners and suppliers.
The focused is placed on ease of use and universal access from any device, anytime, anywhere to optimize collaboration with other individuals.
On the other hand, with Managed File Transfer (MFT) solutions the use cases are driven by business processes typically between systems of record which are event and scheduled driven. Premiums are places on automation, monitoring and security. Think “locked down back office processes”.
There is definitely a “better together” scenario if we can bridge MFT with CCP we could open up many new use cases that we have not been able to support before.
Been there, done that but failed
In particular, MFT vendors tried to include file sharing and human based file transfer use cases into their offer. They delivered Frankenstein like products that end users basically refused to use as they were not finding the simplicity they desired. Also, patterns and use cases are so different that it was also creating performance issues on the MFT side. But the intention is still valid, to achieve maximum efficiency and to address hybrid patterns within the organization, IT need to deliver MFT and CCP and expose them as consumer like services to end-users.
Solution is not replacing one with the other
Whatever solution that tried to replace other - MFT by EFSS or EFSS by MFT was just doomed to fail. Both serve a vital purpose and bridging the two properly opens the door to many new possibilities. This is the approach we have taken here at Axway. We have created a bridge between our leading Axway Syncplicity CCP solution and our leading Axway SecureTransport MFT Gateway solution. The two solutions are governed solutions and managed and controlled by IT. Doing so permits new use cases such as an application delivering files to a person or a team, and a person or team sending a file to an application. All while providing the familiar user interface the end users are already using with the benefits of secure anytime, anywhere, any device access.
Take advantage of bridging CCP and MFT
Axway SecureTransport and Syncplicity customers can download the Syncplicity Connector for SecureTransport for free from the Axway AMPLIFY marketplace and start transforming the way their organization collaborates and innovates.
Syncplicity is an important ally for enterprises determined to protect their content. It can be highly sensitive content like PII – personally identifiable information. Or perhaps something less sensitive, such as public data on a website. Either way, if there’s a breach, it’s not good.
If you want your business to remain viable and competitive, security matters. But to maintain a high level of content security, experience matters. That’s where Syncplicity comes in. As a company with experience managing millions of files for our customers using our content collaboration platform, we take data protection very seriously. It’s probably why we’ve become such a valued ally to so many.
Fact is, Axway Syncplicity recently received one of the highest scores for security capability in Gartner’s Critical Capabilities Research for Content Collaboration Platforms – especially in use cases involving Centralized Content Protection. And this comes just as regulatory compliance is heating up. With Europe’s General Data Protection Regulation (GDPR) taking effect in May 2018, and directives such as PrivacyShield in the U.S., data security and content protection are top of mind for enterprises around the globe. And they’re looking to the cloud for answers.
Securing sensitive content
Keeping sensitive content secure is a big part of a company’s overall data protection strategy. With Syncplicity’s DLP integration capability, organizations are moving sensitive and confidential content to the cloud to enforce security policies. And they’re doing it by leveraging their existing DLP solution. Syncplicity integrates with top DLP solution providers, including leaders in the 2017 Gartner Magic Quadrant for Enterprise Data Loss Prevention (DLP), to give customers a seamless, reliable way to manage sensitive content – including files stored in Syncplicity. Symantec Data Loss Prevention, Digital Guardian and McAfee DLP Prevent, are some of the trusted brands Syncplicity integrates with.
How does this work? Well, organizations can now leverage their existing DLP infrastructure to detect when sensitive content is added to Syncplicity. Access to files and sharing is restricted based on DLP classification. Classification is done in the DLP engine, which identifies what is considered sensitive whether it’s personally identifiable data (PII), health records, intellectual property, or customer or partner information.
Through this integration, companies can enforce file and folder sharing restrictions based on corporate policies, allowing them to adhere to strict security and compliance regulations and requirements. For example, Sara in HR can see PII of employees in, say, the U.S., but other U.S. employees can’t. At the same time, Sara is unable to view PII associated with employees in Europe. Companies can customize policies based on region, employee type and department. And these policies are easily adjusted by approved teams using an administrative console.
Insider threats and cyber crimes
Regulatory compliance is a key reason for DLP solutions and strategies, but there are other business drivers. Insider threats and cyber crimes such as those involving ransomware jeopardize business operations and may put your organization out of compliance with regional or industry regulations. Exposure to ransomware is particularly costly because it not only affects business operations, but will also carry a stiff, 4 percent fine for breaking GDPR mandates starting in May 2018.
Syncplicity lets you track user behavior and recover files. Combine this with your existing DLP capability, and you’ll have a much more comprehensive solution – one that secures sensitive data, applies policies to that data, tracks user behavior (digital footprint) and lets you recover from internal or external content breaches.
Learn more about how we can help you protect your sensitive content with advanced data protection solutions that combine your existing DLP capabilities with Syncplicity.