July 24, 2018 | by Kristie Conner
Feeling Super! Proud to be named a Leader in the Gartner Magic Quadrant for Content Collaboration
We are beyond thrilled to announce that Gartner has named Syncplicity a leader in the Magic Quadrant for Content Collaboration Platforms report, the second time under Axway and fourth time overall. The Gartner Magic Quadrant evaluates vendors in a market – based on the completeness of vision and their ability to execute. In this year’s Magic Quadrant, Syncplicity was evaluated along with 14 other vendors and recognized as a leader. In addition, Syncplicity, was also named a Notable Vendor in the Gartner Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms.’
The Market – It's Changing.
Formerly known as enterprise file synchronization and sharing (EFSS) , the category was renamed in 2017 to Content Collaboration Platforms (CCP) to align with the evolution of the offerings over the four-year period. The market is still evolving, and this year, CCP is identified as a core component of digital transformation to power the digital workplace “Content Collaboration Platforms can transform how individuals and teams work. Inside or outside the organizations, they add structure and insight when collaboration involves unstructured data.”
We have some examples of customers who early on identified CCP as a core component of their digital transformation projects. Siemens, has spoken publicly about their Smart Storage initiative that kicked off several years ago, with Syncplicity being a key component. And, over the last four years we’ve seen other customers who started with basic file sharing, expand their use cases to replace outdated home directories or their desktop backup vendors with Syncplicity. We expect, based on the research and what we are seeing with our customers, that there is going to be more expectations placed on CCP as companies pursue the broader digital workplace and digital transformation initiatives in their efforts to promote new work styles – and optimize business processes.
What does it mean – to be a leader?
To be a leader, a vendor must provide a mature offering that meets market demands and the demonstrated the vision necessary to sustain their market positions and requirements evolve. Gartner highlights, “The hallmark of Leaders is that they focus and invest in their offerings in order to lead the market and affect its overall direction.”¹ .
We take great pride in our leadership role and strive to meet the market demands while having an impact on the overall direction of the market and prioritizing our customers.
We recommend that you read the latest research from Gartner, complimentary, for insight nto the market and what to expect in 2018 and beyond.
¹ Gartner, Magic Quadrant for Content Collaboration Platforms, Monica Basso, Michael Woodbridge, Karen A. Hobert, 9 July 2018
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
July 11, 2018 | by Kristie Conner
Syncplicity + Microsoft. Work better. Together.
Enterprises today have had no shortage of options when it comes to content collaboration platforms (CCP), formerly enterprise file sync and share (ESFS). In recent years, the explosion of the cloud has increased that number dramatically as cloud-based storage and collaboration solutions saturate the market. And when it comes to cloud office solutions, there is no one company more ubiquitous in the enterprise than Microsoft. Today, eighty percent of the Fortune 500 is on the Microsoft Cloud, which means many of those companies are using Office 365 —management and collaboration platform — to the tune of over 60 million monthly active user and rising.
Microsoft Office 365 offers a lot, some would argue maybe everything a company needs – cloud productivity apps -- such as Word, Excel, and PowerPoint; collaboration services like Skype and OneDrive Business, their file storage service in the cloud. Office 365 offers great capabilities across many applications for one to one collaboration and saving files the the cloud.
Challenge #1: When do you need something more?
One of the nice things about Office 365 is the breadth of solutions that it provides. When it comes to content collaboration or cloud file sharing some will use OneDrive for storing their Office 365 documents and sharing with a team member.
But, there are times when it’s not enough. – when the organization has complex requirements and use cases. Whether it’s a mobile workforce – like a pharmaceutical company that needs secure access to files from any device, anywhere or a manufacturing company that needs to securely share large files seamlessly, continuously with third parties. It’s not just about the experience, but what the experience is hiding from the user – ensuring that security requirements are met, helping ensure data sovereignty across regions, integrating with legacy infrastructure, or where the data is stored – on-premises, public or a private cloud.
Syncplicity offers seamless integrations with Office 365, providing a comprehensive solution for both team collaboration and more extensive and secure content sharing and management capabilities for power users, or knowledge workers who need to securely share large files with partners, vendors or suppliers. To learn more, click here.
Challenge #2: Where’s the data?
One of the most common challenges across large organizations is file management. As companies evolve from traditional enterprises that relied on on-premises systems to a digital company moving more and more into cloud, the amount of complexity around file management increases. As cloud-only solution such as Dropbox and Box entered the market, we started to see a commoditization of file storage.
This has created an endless number of options for departments and teams to choose from — creating a tangled mess of departmentally-driven solutions that don’t align with IT security requirements, create silos that slow productivity, and add unnecessary complexity to the simple task of sharing a file. When was the last time, you received a notification in your inbox to accept a file share from someone, only to have to download an application or sign up for an online service simply to access the shared file?
Syncplicity abstracts the complexities of file storage that you can focus on what matters most...the content. As a “storage agnostic” collaboration platform, Syncplicity allows you to share and access content anytime, anywhere regardless of where the files are stored – on-premises, cloud even geographical location. By decoupling file storage from collaboration, enterprises who have a complex infrastructure have options to meet their unique needs now and into the future.
If you are an Office 365 customer and want to store some of your Office files on-premises, we give you that option while keeping your less sensitive files in the Azure cloud. Many of the leading storage options such as Dropbox and Box provide great storage capabilities, but don’t offer you storage choice. Security is a driver for why our customers love to use Syncplicity for enterprise-wide file sharing and collaboration or to ensure hyper-sensitive data like financials, customer data is secure and protected. Our centralized approach —built with next-generation global content protection and security controls in mind — ensures IT has central control and accessibility to all content to ensure compliance standards such as GDPR are adhered at all times.
Challenge #3: Power Users + Sensitive Data
Another piece of feedback we’ve heard from our customers on their experience with OneDrive is that it designed for saving and working with Microsoft files in the cloud. Where things start to falter is when you want to securely share a file with multiple people or with entire groups outside of the company. As a result, users start to look for workaround and alternative solutions to get what they want ranging from email (if the files are small enough to send) to extreme measures like mailing whole hard drives with sensitive information.
Additionally, one of the biggest fears with Microsoft extending its reach into the cloud is the notion of vendor lock-in. Before the cloud and a number of productivity tools at your disposal, there was Microsoft Office. That was the only game in town. Fast forward to today, we are seeing companies who have invested in the Microsoft Cloud trying to not fall into old habits and are trying to keep their options open for the sake of agility and flexibility.
We believe that the Syncplicity integration with Office 365 addresses those concerns and more, creating a unified digital workspace that is powerful and secure, while flexible enough to work with any type of unstructured data across the enterprise, beyond files on the desktop.
A match made for enterprise collaboration!
When it comes to team and company productivity, you don’t want the data to get in the way of your success. Today’s cloud storage solutions simply add unnecessary complexity to an already complex scenario. The smart way to approach content and collaboration is to focus on what fuels team productivity — easy and secure access to content when you need it.
Office 365 serves as a solid foundation that offers a complete set of productivity tools. But if you are struggling to support more complex use cases such as the need to share valuable information in a secure fashion, the ability to share content with multiple groups both internal and external, or have strict requirements around security and compliance — Syncplicity offers the best integrations with Office 365 in addition to additional capabilities, flexibility, and security today’s digital enterprises require.
Learn more about how Syncplicity + Office 365 helps drive productivity and innovation?
July 10, 2018 | by Kristie Conner
AMPLIFY Syncplicity - Summer 2018 Release
Over the last few months the Syncplicity team has released new features to improve the end-user experiences, aligning to our one key pillars of Innovative User Experiences and Advanced Data Protection. The new features released can help organizations to improve productivity, increase collaboration and have been important milestones for paving the path to future releases.
On July 11th we are hosting a live webinar to highlight and share new features. To register or for more details click here.
New Search feature (Restricted Availability)
The new Secure Enterprise Search feature, our secure enterprise search, brings search capability to security conscious customers while not overexposing you to increased security threats and compliance risk. As an example, a competitor, has had a search feature available but it exposes their customers to risk by storing Personally Identifiable Information (PII) in their US Public Cloud regardless of where the customer and user are located. It also indexes the first few pages of characters of every document and stores it in the Public Cloud.
Our Secure Enterprise Search feature is being rolled out in phases starting with this Restricted Availability phase for customers in the US Privacy Region (Orchestration). Full text search will be available for customers storing files in US Cloud only. In subsequent releases, we will offer it in the EU Cloud and then on-premises.
How Search works?
If you are looking for a file or a folder, it can be cumbersome without a search facility. Using our powerful new search capability, users can now search across their entire Syncplicity account- across all files and folders - using keywords and phrases to find the content they are looking for. Using the web browser, users can perform both simple and advanced searches with the ability to narrow the search results based on filters. The powerful search engine searches not only filenames and file metadata, it also searches for text within the files (full-text search). Text search will only return results if the files are stored in the US Cloud.
Please note, to enable this feature please contact Support.
Search requires that we surface file metadata like the filename, which could contain Personally Identifiable Information (PII). PII is the foundation of the General Data Protection Regulation (GDPR) established to ensure that companies protect EU citizens’ PII and can comply with EU citizens requests to be forgotten.
As part of our next phase, when we will offer Search in the EU Cloud, all metadata is stored in the EU providing customer value by ensuring PII stays within regional boundaries and helping companies maintain data sovereignty.
In the future we will also offer the Search capability with the option of storing the indexes on-premises.
New version of Windows Desktop v5.5
We continue to improve the user experience on the desktop. Now users can get insights on the status of synchronization of files on their desktop. This is also known as “Sync Status”. When working with files on Desktop, users rely on the “green” checkmark which indicates that latest versions have been synced, that the latest version is available to others and across all screens of the user. Sync Status now allows users to understand the state of their content synchronization on their desktop, giving users an easy way to see what is being synchronized and what is not, and then providing a course of action for resolution. If a user cannot resolve their synchronization issue, they have the option to download the log and send it to IT or Syncplicity to help in its resolution.
Watch the Video
New version of Mac Desktop v5.5
With this new version of our MAC client, we have support for streaming files from the cloud (SyncDrive). This feature has proven to be compelling for users and teams sharing large folders and files with their teams and with external partners. Users can now also have offline access to files and folders when on the go with additional controls for files in the cloud including favorite files and folders. This allows users without network connectivity to have the ability to view and edit files while offline.
Creating Office documents from Web with Office 365:
We have further improved our integrations with Microsoft Office 365 in the ability for users to initiate creation of Office documents from their Syncplicity account on Web. This feature is an addition to the existing integration for viewing and editing as well as concurrent editing support from the web.
Customers can leverage their existing O365 subscription to create office documents:
The 'Create file' icon is displayed only when:
Microsoft Integration is Enabled for user and owner
User has write access to the folder
User is inside a folder or sub folder
On document save/auto-save, the file is stored in Syncplicity.
Watch the Video
Enhanced Folder Insights and Notifications on the Web
With the last release, users gave us great feedback regarding the need to provide additional visibility and notifications about who re-shared my content? What was deleted this week? Your personal digest will have the answers for you.
We have further enhanced this functionality, users now have more visibility into their folders and files with notifications and a digest (daily, weekly, monthly – users select) that summarizes activity. At a quick glance see what content has been shared, re-shared, changed and deleted. Additionally, we have added personalization on notification settings based on folders. Some of the personalization includes:
Navigation directly to the file or folder from the digest email
The ability to remove duplicate file/folder events
Personalizing of colors and layout
For free and trial accounts, we have limited number of emails that will be sent to a user’s account
New version of iOS now available with integrations to iOS Files app:
As many of you are getting used to using your files app on you iOS devices, you can now access Syncplicity files right from the native files app on your iOS devices. Additionally, you can take advantage of the native resolution support for better user experience and optimized layout taking advantage of the screen size on iPhone X and other iPhone and iPad models.
What can I do with Syncplicity from the native files app? You can now…
Delete files and folders
Search in Syncplicity for files and folders
For those of you waiting for the next version of DataHub, here it is…
We just released v3.7.12 of DataHub (DH) which offers:
Maintains original file timestamp when copying/migrating file to/from Syncplicity
Previous DH versions updated file timestamp every time file is transferred by DH
Support/Upgrade URL Updates
URLs in DataHub that reference back to Syncplicity/Axway for support and product updates
As a refresher, here are the benefits of DataHub:
Compose a digital workplace quickly and easily:
- Migrate or connect to external data whether it’s on legacy storage systems, enterprise content management (ECM) or a cloud storage service.
- Remove data silos and give employees anywhere, anytime desktop and mobile access to all their digital files.
- Migrate, copy and sync files with zero coding:
- Automatically migrate, copy and bi-directionally synchronize files between external sources and Syncplicity.
- Connects to over 30 data sources, from legacy file shares, ECM systems, to cloud based enterprise file sync and share solutions.