November 5, 2018 | by Kristie Conner
Secure File Sharing & Content Collaboration for Users, IT and Security
In the recent research study conducted by Ponemon Institute, Ponemon surveyed over a thousand IT and security practitioners in North America, United Kingdom, Germany and France with the purpose of understanding file sharing and content collaboration practices in organizations and what practices they were taking and should be taking to secure data without impeding the flow of information. This has turned into the research report “Secure File Sharing & Content Collaboration for Users, IT and Security” which is a look into how 1,371 IT and Security leaders balancing the needs of users, security and managing unstructured data to meet corporate objectives.
While organizations feel that having a solution for accessing and sharing files securely, what is known in the market as content collaboration platforms, is essential for employee productivity, it was also clear that there are still concerns related to security. What was interesting is that the need for strict security is challenging digital transformation.
Seventy percent of respondents feel that digital transformation is being challenged by the need for strict security safeguards to protect the sharing and the use of data that is sensitive and critical, with 60% seeing the inability to enable free flowing and sharing of information a barrier to achieving digital transformation.
There were four key themes that emerged from the research:
- Risks in the file sharing and collaboration environment
- Governance practices and technologies used to secure sensitive data
- Features that improve the file sharing and collaboration environment
- Achieving secure file sharing & content collaboration
The risks with file sharing and collaboration
According to the research 44% of employees use file sharing and content collaborationsolutions to store, edit and share content in the normal course of business. And, 63 percent of participants in this research believe it is likely that their companies had a data breach in the last two years because of insecure file sharing and content collaboration, combined with the fact only 39% percent of respondents rate their ability to keep sensitive content secure in the file sharing and collaboration environment as high.
What is at the root of the risks? One area that was identified is the amount of unstructured data within organizations. “The plethora of unstructured data makes managing the threats to sensitive information difficult,” says Dr. Larry Ponemon. On average, 53% percent of organizations’ sensitive data is unstructured and on average based on the research results companies have 3 PB of unstructured data.
To compound the situation unstructured data is stored in multiple repositories, the most persistent is email with 23.4%, followed by data stored in shared network drives and now there is the addition of cloud-based file sharing services like Box and Dropbox. Having unstructured data distributed across the enterprise in various silos makes it challenging for organizations to not only have visibility and control, but to ensure policies are in place across all channels ensuring governance.
The data from the survey aligns to what we’ve been seeing for the last several years at Syncplicity. Organizations are struggling to manage the increasing amounts of unstructured data across different silos – as highlighted by the research and providing a way to manage and secure all the unstructured data while giving end-users easy, seamless access. Our most public success of around this is Siemens and their innovative approach to modernizing their infrastructure to power a digital workplace – that is secure and provides users with easy access to enterprise files.
Governance Practices and technologies used to secure sensitive content
The report highlights that respondents are aware of the threats to their sensitive information but admit their governance practices and technologies should be more effective. One way to keep their sensitive content safe is classifying the level of security by various attributes such as data usage; 62% of respondents highlighted data usage followed by location of users.
One way identified by the research for securing sensitive content is controlling access and training users, however, only 42% control access and only 33% of responders train users. There is a lot of opportunity here for companies to improve governance practices by using technologies like granular group-based policies for easily establishing rules for access and sharing, while also training users on best practices and how to use the technologies, with 44% of respondents are going to invest in more user training, while a step in the right direction, training users might be one of the best ways to protect a company’s assets.
One of the benefits we offer our customers is our global Customer Success Team, who can help your organization train users on how to use Syncplicity for securely sharing files and folders – how to leverage password protection and other tools that empower your users to be secure corporate citizens.
Features that improve security around file sharing and collaboration
While security is obviously a top priority, the respondents still want flexibility for their users. Which is a positive because if users enjoy their corporate solution – it makes it a lot easier to convince them to use it. A few features that these IT and security leaders identified as important, 70% agreed that the ability to securely collaborate with colleagues both inside and outside the organization and 65% cited the ability to recover previous versions files immediately.
When it comes to providing control and security, Syncplicity offers organizations options based on their unique objectives. But, one thing that sets us apart in the market is the hybrid-cloud, we give organizations the ability to keep files on-premises for maximum control, while keeping other files sensitive or not in the cloud – the real critical piece is that where the files sit does not matter to the user, they always have one simple, single way to access folder and files.
In summary, what we have learned from the research is that an effective file sharing and content collaboration platform is a balance between security and user convenience. Please join us on November 7th to get more insight from Dr. Larry Ponemon on the findings from the research report.
Register for the webinar in Europe: Click Here
Register for the webinar in the US: Click here
August 23, 2018 | by Kristie Conner
Magic Quadrant for Content Collaboration Platforms: Standing out from the Crowd!
In July, Gartner publishedtheir Gartner Magic Quadrant for Content Collaboration Platforms, and we were very excited, actually, super excited to be positioned as a leader. Then shortly after that publication, Gartner published the Gartner Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms” and we were named a notable vendor for a second year in a row.
What does this mean? It means that not only are we considered a leader in the Gartner Magic Quadrant, we are also considered a notable vendor for mid-size (MSE) enterprises who need the same level of security, storage choice and user experience as larger enterprises, but have a strong understanding of the mid-market and support based on their unique challenges.
The Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms” research highlights consideration for technology and service selection, such a simplified pricing, all-inclusive licensing and discounts for multi-year subscriptions. While, this is beneficial to our mid-size enterprises, we believe that it is of value for our larger enterprise customers as well. Our pricing model overall for all sizes of enterprisesis simple and all-inclusive to help customers manage their total cost of ownership.
Commitment to the Mid-Market
Axway is committed to the mid-market enterprise and, over the last 12 months, we’ve built out a team of account executives, customer success managers and a partner organization designed to focus and support the mid-market enterprise. Mid-size enterprises who value Syncplicity for file sharing and content collaborationtypically are faced with the same type of security or compliance requirements as their larger counterparts and/or have complex use cases they are solving. Syncplicity helps solve several business challenges with one solution that integrates with existing content repositories, storage solutions and technologies like Office 365. Our content collaboration solutions augment existing systems while solving business challenges like – modernizing home directories, mobile access to files, easy and secure internal and external file sharing, real-time backup – while providing enterprise-grade security and compliance.
Customer Success Team
While Syncplicity is a great solution for mid-size enterprises, what really makes Syncplicity stand out is our Customer Success Team. This is a team that is dedicated to helping our customers achieve their goals – whether it’s modernizing their home directories, real-time backup, file distribution to a mobile workforce or internal and external sharing. This team partners with our customers from proof of concept – through user adoption, engagement and helps customers assimilate new features as they are released.
Read the research and find out why Syncplicity was named a notable vendorfor the second year in a row!
July 24, 2018 | by Kristie Conner
Feeling Super! Proud to be named a Leader in the Gartner Magic Quadrant for Content Collaboration
We are beyond thrilled to announce that Gartner has named Syncplicity a leader in the Magic Quadrant for Content Collaboration Platforms report, the second time under Axway and fourth time overall. The Gartner Magic Quadrant evaluates vendors in a market – based on the completeness of vision and their ability to execute. In this year’s Magic Quadrant, Syncplicity was evaluated along with 14 other vendors and recognized as a leader. In addition, Syncplicity, was also named a Notable Vendor in the Gartner Mid-Market Context: ‘Magic Quadrant for Content Collaboration Platforms.’
The Market – It's Changing.
Formerly known as enterprise file synchronization and sharing (EFSS) , the category was renamed in 2017 to Content Collaboration Platforms (CCP) to align with the evolution of the offerings over the four-year period. The market is still evolving, and this year, CCP is identified as a core component of digital transformation to power the digital workplace “Content Collaboration Platforms can transform how individuals and teams work. Inside or outside the organizations, they add structure and insight when collaboration involves unstructured data.”
We have some examples of customers who early on identified CCP as a core component of their digital transformation projects. Siemens, has spoken publicly about their Smart Storage initiative that kicked off several years ago, with Syncplicity being a key component. And, over the last four years we’ve seen other customers who started with basic file sharing, expand their use cases to replace outdated home directories or their desktop backup vendors with Syncplicity. We expect, based on the research and what we are seeing with our customers, that there is going to be more expectations placed on CCP as companies pursue the broader digital workplace and digital transformation initiatives in their efforts to promote new work styles – and optimize business processes.
What does it mean – to be a leader?
To be a leader, a vendor must provide a mature offering that meets market demands and the demonstrated the vision necessary to sustain their market positions and requirements evolve. Gartner highlights, “The hallmark of Leaders is that they focus and invest in their offerings in order to lead the market and affect its overall direction.”¹ .
We take great pride in our leadership role and strive to meet the market demands while having an impact on the overall direction of the market and prioritizing our customers.
We recommend that you read the latest research from Gartner, complimentary, for insight nto the market and what to expect in 2018 and beyond.
¹ Gartner, Magic Quadrant for Content Collaboration Platforms, Monica Basso, Michael Woodbridge, Karen A. Hobert, 9 July 2018
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
November 16, 2017
Content Collaboration Platforms: Friend or foe in protecting your content?
Syncplicity is an important ally for enterprises determined to protect their content. It can be highly sensitive content like PII – personally identifiable information. Or perhaps something less sensitive, such as public data on a website. Either way, if there’s a breach, it’s not good.
If you want your business to remain viable and competitive, security matters. But to maintain a high level of content security, experience matters. That’s where Syncplicity comes in. As a company with experience managing millions of files for our customers using our content collaboration platform, we take data protection very seriously. It’s probably why we’ve become such a valued ally to so many.
Fact is, Axway Syncplicity recently received one of the highest scores for security capability in Gartner’s Critical Capabilities Research for Content Collaboration Platforms – especially in use cases involving Centralized Content Protection. And this comes just as regulatory compliance is heating up. With Europe’s General Data Protection Regulation (GDPR) taking effect in May 2018, and directives such as PrivacyShield in the U.S., data security and content protection are top of mind for enterprises around the globe. And they’re looking to the cloud for answers.
Securing sensitive content
Keeping sensitive content secure is a big part of a company’s overall data protection strategy. With Syncplicity’s DLP integration capability, organizations are moving sensitive and confidential content to the cloud to enforce security policies. And they’re doing it by leveraging their existing DLP solution. Syncplicity integrates with top DLP solution providers, including leaders in the 2017 Gartner Magic Quadrant for Enterprise Data Loss Prevention (DLP), to give customers a seamless, reliable way to manage sensitive content – including files stored in Syncplicity. Symantec Data Loss Prevention, Digital Guardian and McAfee DLP Prevent, are some of the trusted brands Syncplicity integrates with.
How does this work? Well, organizations can now leverage their existing DLP infrastructure to detect when sensitive content is added to Syncplicity. Access to files and sharing is restricted based on DLP classification. Classification is done in the DLP engine, which identifies what is considered sensitive whether it’s personally identifiable data (PII), health records, intellectual property, or customer or partner information.
Through this integration, companies can enforce file and folder sharing restrictions based on corporate policies, allowing them to adhere to strict security and compliance regulations and requirements. For example, Sara in HR can see PII of employees in, say, the U.S., but other U.S. employees can’t. At the same time, Sara is unable to view PII associated with employees in Europe. Companies can customize policies based on region, employee type and department. And these policies are easily adjusted by approved teams using an administrative console.
Insider threats and cyber crimes
Regulatory compliance is a key reason for DLP solutions and strategies, but there are other business drivers. Insider threats and cyber crimes such as those involving ransomware jeopardize business operations and may put your organization out of compliance with regional or industry regulations. Exposure to ransomware is particularly costly because it not only affects business operations, but will also carry a stiff, 4 percent fine for breaking GDPR mandates starting in May 2018.
Syncplicity lets you track user behavior and recover files. Combine this with your existing DLP capability, and you’ll have a much more comprehensive solution – one that secures sensitive data, applies policies to that data, tracks user behavior (digital footprint) and lets you recover from internal or external content breaches.
Learn more about how we can help you protect your sensitive content with advanced data protection solutions that combine your existing DLP capabilities with Syncplicity.
To learn more about DLP, click here and to learn more about how Syncplicity provides customers with Advanced Data Protection, click here.
December 1, 2014 | by Syncplicity by Axway Team
EMC Syncplicity Receives Enterprise App Award (Appy) for Productivity and Competes for Best of Show
We're excited to have won CRN’s 2014 Enterprise App Award in the productivity category.
The “Appys” recognize outstanding achievement by developers of enterprise mobile apps, with apps evaluated by CRN’s editors on functionality, suitability to task, ease of use, innovation and potential value to solution providers, their customers and the market in general.
CRN evaluated a number of mobile applications for productivity and recognized Syncplicity by Axway as a winner for delivering a powerful enterprise-class file sync and share solution with a completely redesigned iPhone app.
EMC Syncplicity by Axway’s iPhone app launched this summer provides enterprise users with a completely re-built mobile application that incorporates a very intuitive, consumer-grade user interface that innovates in three key areas: beauty, efficiency, and power.
- Beauty: The app is visually stunning and personalized from first use. It has a breakthrough UX design innovation with 3D panel views to quickly move across folders.
- Efficiency: The app is designed to navigate vast amounts of information and access features with a simple swipe of the thumb.
- Power: The app has a tremendous amount of functionality, for today’s business user, but true to form it is simple to use. This includes a built-in editor to edit and create MS Office documents and annotate PDFs to ensure that enterprise users can securely view, edit, create, sync, and share content.
With 86% of today’s business leaders believing UX is just as important for enterprise apps as it is for consumer apps, Syncplicity by Axway has set the bar on UX for file sharing apps across the enterprise mobile work/collaboration space. For a quick demo of the product’s key features click here.
This week, Syncplicity by Axway will be competing against other Appy winners for the Best of Show award at CRNs Tech Tank 2014 by showcasing our key product innovations.
December 23, 2013
2013 was an amazing year for enterprise IT—the pace of innovation is higher than it has ever been and there is no sign of any slow down. In my view, 2014 is going to be a pivotal year in the transformation of enterprise IT. Here are just a few predictions of what I see happening in enterprise software in 2014.
1. 100% of Enterprises Will Adopt Hybrid Cloud Storage
It’s a flawed approach to believe that a "one size cloud fits all” approach is appropriate, particularly in the enterprise and specifically for cloud storage. According to a survey that will be published in early 2014 by ESG, a leading analyst firm, 97% of IT professionals who have already deployed an online file sharing solution in the cloud are “extremely” or “somewhat interested” in on premise storage options. In 2014 hybrid cloud will emerge as the de facto choice for organizations that don’t want to and can’t afford to treat all applications and information equally.
2. If 2013 Was the Year of Enterprise Software, 2014 Will be the Year of the Enterprise User
Mobile consumer apps have trained people to not just want, but demand a great user experience. One victim of this movement will be the death of feature-bloated apps. Instead, there will be a relentless focus from enterprise software vendors on simplicity of design and function. Those companies who fail to embrace this imperative will be left behind.
3. Users Will Demand the Power of Predictive Insights
We’ve heard a lot about the impact of predictive analytics on the enterprise and how they inform data-driven strategies. Now, the next leap in predictive analytics will be user driven. For example, content creation and collaboration will move from simple access and editing to automating of mundane tasks. Imagine you’ve just completed a meeting in which you created an elaborate whiteboard diagram that you want to share with all the meeting attendees. Predictive insights will prompt you to automatically email the photo of the diagram to all the people listed in calendar invite, eliminating time from a simple but low-value process.
4. “Backup & Recovery” Evolves to “Continuous Protection and Availability”
In a mobile world, where users work on multiple devices, any time and anywhere, the notion of desktop backup and recovery is not enough. True protection of business-critical files requires that files are backed up the moment they are modified no matter what device is used to perform an update. And if a device is lost, stolen, or malfunctions, a user should be able to pick up any other device and keep working without missing a beat -- and without needing to recover from a backup first.
5. If Left Unaddressed, the U.S Tech Talent Shortage Will Become a National Disgrace
Congress will be forced to find a solution to the H-1B visa issue that continues to slowly eat away at the long term competitiveness of U.S. tech companies. We need to treat Silicon Valley and other technology centers as growth engines and give them the badly needed talent they require to fuel their innovation.
6. Diversity Will Finally Get the Attention it Deserves
We need to dramatically increase and diversify the technical talent pool within our country and initiatives such as Code.org, an organization dedicated to expanding participation in computer science education, and Code For America are examples of programs headed in the right direction. The emergence of Marissa Mayer and Sheryl Sandberg as high-profile technology leaders will also help drive more girls into technical and business careers, creating a far larger and more diverse technology workforce.
7. The Tech “Bubble” Will Burst But Won’t Take Out Everyone
It is not 1999. The tech industry has regained its footing and many ideas and innovations being invested in today are delivering long-term value. That said, there is considerable irrationality in the market as well, with some company’s valuations not being in line with core business fundamentals. For enterprise customers, financial stability and laser-focus on enterprise needs matters in the long term. “Land grabs” can generate a lot of early market hype, but when it comes to enterprise-scale deployments the landscape can change very fast.
What are your predictions for 2014?