May 11, 2015

Do Your Homework Before Jumping into Any EFSS Solution, Says Merck

If you attend the Gartner Digital Workplace Summit in Orlando next week, don’t miss “Syncplicity by EMC: A Transformative Piece to the Knowledge Management Puzzle” — a talk given by Scott Kennedy, Director of Knowledge Management Platforms for Merck.

Get a behind-the-scenes, knowledge-management perspective of a multinational corporation that’s 70,000 employees strong. Scott will share his perspective on how enterprise file sync and share (EFSS) is ushering knowledge workers into a new era, where content is centrally stored and managed strategically. In preparation for this change, companies need to carefully inventory their organizational objectives and thoroughly evaluate available products.

“Knowledge workers are starting to work out of a new environment, and a product like Syncplicity transforms the way we think about knowledge, sharing content, and transparency.” —Scott Kennedy, Director of Knowledge Management Platforms, Merck

Managing change

So how does a company keep ahead of the change and protect against the security risks introduced by consumer file-sharing tools? By choosing the right EFSS product. Scott advises that you conduct a thorough evaluation of your business objectives and the EFSS solutions available, so you have the knowledge base to choose the right product for your organization.

“You have to understand your goals, objectives, and use cases,” Scott says. “Due diligence in all areas – security, data privacy, infrastructure, networking, communication, and change management – is vital.”

For Merck, Syncplicity aids in the knowledge management problem

Merck’s thorough evaluation led them to choose Syncplicity as its EFSS solution for a number of reasons, including its intuitive UI and ease of use. Syncplicity’s hybrid storage options (on-premises, cloud, or a little of each), and the ease with which it connects to existing content sources, such as SharePoint and Documentum, were major selling points.

Merck’s assessment revealed that most users don’t back up or sync their content frequently enough, whether they are using a home drive or an EFSS solution that requires dragging and dropping into a “magic folder.” Syncplicity’s real-time backup, and the ability to perform a silent install and automatically sync specific directories without inconveniencing users were also major advantages.

“People don’t want to take time to copy things over,” Scott says. “Syncplicity’s real-time document backup aids the knowledge management issue. It’s how we’re going to phase out home-drive storage in the future.”

Join us in Orlando and learn more

Ready to transform knowledge management at your company? Don’t miss “Syncplicity by EMC: A Transformative Piece to the Knowledge Management Puzzle” on May 18th at the Gartner Digital Workplace Summit in Orlando.

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