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Manually collect your Desktop Client logs on Windows 11

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In this short clip, we will demonstrate how you can manually collect your Desktop Client logs on Windows 11. If you have further questions, we’re here to help!

  1. Open your File Explorer 
  2. Type in the address bar %localappdata%\Syncplicity 
  3. Select all files and folders, except “DriveCache” 
  4. Right-Click and select from the context menu “Send to” “Compressed (zipped) folder” 
  5. Give it a descriptive name and press “Enter” on your keyboard

 

 

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